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Company Description
Welcome to Route 23 Nissan, proudly serving Parsippany, Totowa, and Wayne NJ drivers. At Route 23 Nissan of Butler, we strive to make every customer feel like a part of our family. Our dedicated staff is committed to changing the automobile consumer experience and making every interaction a pleasurable one. We aim to show why Route 23 Nissan of Butler is the Right Choice for all automotive needs.
Role Description
This is a full-time on-site role for a Service Manager at Route 23 Nissan in Butler, NJ. The Service Manager will oversee day-to-day service operations, manage service technicians, maintain service standards, and ensure customer satisfaction. Responsibilities include scheduling maintenance and repairs, handling customer inquiries, and optimizing service efficiency.
Qualifications
- Leadership, Team Management, and Customer Service skills
- Knowledge of automotive service operations and maintenance
- Strong organizational and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks
- Experience with service management software is a plus
- Automotive Service Excellence (ASE) certification preferred
- Bachelor's degree in Automotive Technology or related field