Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

ITS Support Technician

Salary undisclosed

Apply on

Dice
Original
Simplified
iSphere is searching for an ITS Support Technician local to Houston to provide level 3 support for an on-going opportunity to internal and external customers in resolving issues with computers, applications, and related technologies. Successful candidates must have Networking experience. A BIG plus for a candidate would be someone who has field tech and field service experience.

Key Responsibilities:
* Take the lead on critical customer incidents associated with customer communication, activities, and any appropriate escalations
* Ensure that Service Desk practices are updated and standardized
* Provides support in the use of POS applications or related third-party products by providing solutions,
workarounds, and advice promptly.
* Support business partners by proactively maintaining high-level technical operational expertise, and
understanding of business needs.
* Creates service request tickets for all service request orders via Ticketing System.
* Resolves Service Desk requests with computers, printers, hardware, and applications.
* Provides status updates to end users while escalating issues appropriately.
* Monitor systems to Identify outages promptly.
* Provides quality customer service in person, by phone, and by e-mail
* Record and report on resolving technical issues to end users and management as needed.
* Assists stores with reconciling tickets, accounting, billing, payment, and refund issues.
* Provide exceptional customer support guidance to ITS Support Technicians.
* Works with vendor support contacts to resolve technical problems with desktop computing equipment, software, and peripherals

Knowledge Requirements:
* Networking - VPN/VLAN
* Remote access software
* Microsoft Office Products
* Cisco Meraki
* Broad knowledge of hardware and software systems
* Ticketing System
* Remote Desktop
* Exchange/Active Directory
* Good working knowledge of IP addresses
* Telephony, Internet and wireless
* Mobile Devices
* Basic math

Professional Experience:
* IT Networking
* 5+ years of technical support experience
* 5+ year customer service experience
* Retail and/or Technology background preferred
* Experience with supporting IT projects

Education/Training:
* High School diploma or general education degree (GED), three years or more related experience or
training, or equivalent combination of education and experience.
* Ability to read and interpret reports and documents such as safety rules, maintenance instructions, and
procedure manuals.
* Ability to prepare reports and correspondence

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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