Product Manager, Healthcare Services Start-up

At Diverge Health we are a team of entrepreneurs passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, providing independent practices access to specialized resources and clinical programs to address medical, social and behavioral patient needs. Our care ecosystem is equipped with enhanced technology and data interfaces to enable provider and patient success in a value-based environment. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.

We are looking for a savvy Product Manager to join our team! Reporting to the Senior Vice President, Technology, the Product Manager should be passionate about our mission to support those who need help most in our healthcare system. This role will be part of our Technology team and help set priorities and guide roadmap decisions.

Who We Are

We are a team of entrepreneurs passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, providing independent practices access to specialized resources and clinical programs to address medical, social and behavioral patient needs. Our care ecosystem is equipped with enhanced technology and data interfaces to enable provider and patient success in a value-based environment. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.

Our technology organization is a small, growing team of problem solvers committed to improving healthcare outcomes for disadvantaged populations. Our fully remote workforce strives to be…

• Innovative – We love creative problem solvers capable of outside the box solutioning, and who work hard to find simple solutions to hard problems.
• Independent – We take ownership of problems and have pride in our solutions, while working independently and supporting each other’s efforts.
• Adaptive – As a small team, we all lean in across the breadth of our technologies and love to learn new technologies and dive into new areas - and to figure things out as we go.
  
  

What We Do

We create and execute technology enablement efforts – from software development to data/analytics, to infrastructure, and enterprise technologies. We work collaboratively across stakeholders to understand business problems and needs, and design & implement solutions that support our mission of providing effective and transformative patient-centered care.

We work on an ever-expanding set of technology platforms and are always seeking the simplest, most cost-effective way to solve problems. We build solutions, run data integrations and data warehouses, execute healthcare analytics, and more, all deployed across automated, serverless infrastructure wherever possible.

How You Can Help Us

Here are some key areas where you can help to make our team stronger:

• Driving product decisions and cross-functional processes – you have demonstrable experience working across multiple business units and competing stakeholders to forge consensus and establish organizational priorities.
• Strong knowledge of the Healthcare ecosystem – you bring a lot of knowledge and experience across all parties who work together to deliver healthcare in the US and understand their financial (and other) motivations, processes, and regulations.
• Proven ability to drive growth in a healthcare start-up – you know and love start-ups, in particular healthcare services start-ups, and have fueled growth in a dynamic technology organization thru rounds multiple rounds of funding and growth.
• Assessing market trends and perform competitive analysis – you have experience creating completive analysis, market sizing, and product & feature valuations and ROI. You always keep one eye on the market and competition to better understand ever changing needs.
• Working knowledge across software development, data engineering/integrations, analytics/AI/ML, and cloud infrastructure/design – you’ve worked across multi-dimensional engineering organizations and have produced and managed products of all types. You have experience growing teams and mentoring all kinds of engineers. Includes being a little hands-on with all types of tech tools: SQL, Azure DevOps, APIs, Salesforce.
• Ability to translate abstract strategies into detailed requirements – you have bridged the gap between business teams and technology and have written and delivered on multitudes of product requirements documents. You can demonstrate how to take an abstract strategy and make it real.
• Create or review wireframes and guide simple, intuitive UI/UX designs – you know that nothing is more important than user experience and know how to put yourself in the user’s shoes and identify strengths and weaknesses of a user interface, and have strong involvement defining an amazing user experience.
• Ownership and cultivation of a value-based roadmap and development board – you have owned the roadmap and development priorities for a growing organization and have a proven ability to make the right trade-off on a hard decision on competing needs.
• User documentation and education on designs, architectures, and implementations – you’ve bridged the technology gap by showing users how to use products by creating easy-to-follow documentation and teaching users hands-on by becoming a product guru.
  
  

When it comes to specifics, we’re looking for

• 10+ years of hands-on experience in product management, at least 5 of which is in healthcare and at least 5 of which is with start-ups.
• College degree in business or technology - having a strong technical background so you can stand toe-to-toe with engineers.
• 5+ years delivering excellence with a remote workforce.
  
  

Our Investors

We have a strong set of investors committed to ensuring our growth and success, including:

• Triple Aim Partners builds healthcare companies that improve the quality, experience, and total cost of healthcare in partnership with outstanding entrepreneurs. Since 2019, the organization has co-founded and launched seven impactful companies. Visit tripleaim.com to learn more.
• Google Ventures launched in 2009 with Alphabet as its sole limited partner. GV originated as an independent venture capital firm for innovative founders. GV manages over $8B in assets today and has invested in 540 companies, 140 of which have exited.
  
  

Diversity

We believe that a diverse set of backgrounds and experiences enrich our teams and enable us to realize our mission. If you do not have experience in all areas detailed above, we encourage you to share your unique background with us and how it might be additive to our team and our culture.

Our Investors

Diverge Health is funded by GV and incubated by Triple Aim Partners, which since 2019 has partnered with entrepreneurs to co-found and launch eight companies focused on improving the quality, experience and total cost of healthcare.

At Diverge Health we believe that a diverse set of backgrounds and experiences enrich our teams and enable us to realize our mission. If you do not have experience in all areas detailed above, we encourage you to share your unique background with us and how it might be additive to our team.

Special Considerations

Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by the federal, state or local laws. Our decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance and business needs.