Resource Assistant

About Us

Blank Rome is an Am Law 100 firm with 16 offices and nearly 750 attorneys who provide comprehensive legal and advocacy services to clients operating in the United States and around the world. Our professionals have built a reputation for their leading knowledge and experience across a spectrum of industries and are recognized for their commitment to pro bono work in their communities. Since our inception in 1946, Blank Rome’s culture has been dedicated to providing top-level service to all of our clients and has been rooted in the strength of our diversity and inclusion initiatives. Our commitment to our core values and dedication to providing a supportive and inclusive work environment, allows the firm to attract and retain the brightest in the industry.

Job Overview

Blank Rome is searching for a Resource Assistant in Philadelphia to support the Attorney Resource Center (ARC) and local attorneys in delivering the highest level of service to internal and external clients. As a contributing team member, the Resource Assistant is proactive in balancing multiple work demands, taking personal responsibility for the quality and timeliness of their work product, and maintaining client and firm confidentiality. The Resource Assistant recognizes the importance of exceptional customer service.

This role has an in-office working arrangement. Potential candidates must live within commuting distance of our Philadelphia office to be onsite 5 days per week. In this role, you will report to the Office Administrator.

Essential Functions

• Facilitate the printing, copying, scanning and distribution of documents in coordination with other firm resources.
• Promptly respond to requests via written, verbal, or electronic communication.
• Demonstrate ability to draw on a variety of resources to achieve results.
• Effectively analyze the complexity of each work requests, time demands, and potential conflicting priorities, and negotiates a reasonable deadline for its completion when necessary.
• Interact with attorneys and staff across all offices.
• Smoothly handle multiple demands and shifting priorities.
• Prepare, track, and maintain attorney expenses in Chrome River.
• Enter invoices in Chrome River.
• Maintain InterAction and/or Extranet data.
• Assist with the preparation of filings including e-Filings.
• Assist with the assembly of practice specific binders.
• Assist with concierge related duties including providing backup support for the reception desk.
• Assist in providing backup support for other firm related functions as needed.
• Perform other responsibilities as assigned.
• Work additional hours as needed to fulfill job requirements.

The above essential functions represent the general nature and level of responsibilities for this position and is not intended to be an all-inclusive list. The firm may modify and amend any job description at any time in its sole discretion.

Skills/Qualifications

• 1+ year of general office or law firm experience.
• High school diploma required.
• Experience in a legal environment or professional services preferred.
• Adequate knowledge of general office equipment.
• Strong communication skills (verbal and written) with the ability to develop positive working relationships (in-person and virtually).
• Meticulous attention to detail and accuracy.
• Ability to manage multiple tasks with effective organizational skills.
• Proven problem solving, critical thinking, and decision-making skills.
• Ability to receive detailed information through oral and written communication.
• Ability to read, create, proofread and transcribe documents.
• Ability to exchange information and receive instructions via phone and email.
• Ability to work in a high-pressure deadline driven environment.
• Ability to prioritize and handle multiple projects, with a willingness to accept ownership of projects and be successful in driving projects and daily tasks, to a successful conclusion.
• Unquestioned integrity and professionalism.
• Proficient in Microsoft Suite (Word, Excel, Outlook, Teams).
• Proficient in web-based conference call/web-sharing applications.

General Expectations

• Promote positive work habits, including effective and timely communication, teamwork, and demonstrating respect for colleagues.
• Contribute to providing the highest quality of service to internal and external clients.
• Take appropriate initiative and ownership of job responsibilities while ensuring the assignments/job duties are performed successfully and on time.
• Understand and abide by firm policies and embrace firm values.
• Ability to maintain regular attendance and work regularly scheduled hours.
• Ability to sit for long periods of time, type, and handle light lifting (files, copy paper, etc.) in a professional office environment.
• Comply with safe work practices including compliance with the firm’s COVID-19 policies and safety measures.

EEO Statement

Blank Rome is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sexual orientation, gender, gender identity or expression, national origin, citizenship status, age, disability, genetic information, or any other status protected by law.

Our core values of respect for the individual, the community, and the law are clearly demonstrated in our ability to recruit and develop a diverse group of exceptionally talented attorneys and professional staff who enable us to best serve our clients and our communities.