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RPA Operations Lead Architect

Salary undisclosed

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Graduate Postgraduate in Science Engineering Computer Science

10 years of relevant IT experience with at least 34 years of experience in managing RPA operations

Experience in managing UiPath platform

Experience in ITIL process Service Now ticketing tool

Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps

NOTE : We need someone strong in UiPath Infrastructure and Development. Strong in Cloud.

Must have experience on the following

UiPath Orchestrator Computer Vison UiPath Insights UiPath Automation Cloud Test Manager Configuring Robots and Users complete Orchestrator Management Cyber Ark APIs Code deployments exp on UiPath Code reviews

Must have experience on VB Scripting and Dot net

Skills: Architecture Principle Design, Architecture Principle Design, Business Process Design, Mapping, Business Process Design, Mapping, Capacity Planning, Capacity Planning, Chatbot - Kore.AI, Chatbot - Kore.AI, EA Frameworks, EA Frameworks, Estimation, Estimation, IDP - ABBYY FlexiCapture, IDP - ABBYY FlexiCapture, IDP - ABBYY Vantage, IDP - ABBYY Vantage, IDP - Automation Anywhere Document Automation, IDP - Automation Anywhere Document Automation, IDP - Azure AI Document Intelligence, IDP - Azure AI Document Intelligence, IDP - Blue Prism Decipher, IDP - Blue Prism Decipher, IDP - UiPath Document Understanding, IDP - UiPath Document Understanding, LC - Xceptor, LC - Xceptor, PM - Automation Anywhere, PM - Automation Anywhere, PM - Celonis, PM - Celonis, PM - UiPath, PM - UiPath, RPA - Automation Anywhere, RPA - Automation Anywhere, RPA - Blue Prism, RPA - Blue Prism, RPA - Microsoft Power Automate, RPA - Microsoft Power Automate, RPA - SAP IRPA, RPA - SAP IRPA

Responsibilities:

Lead Automation Platform Operations including RPA platform support to ensure high availability of the platform

Responsible for operations of the automations running on the platform This includes an estate of RPA bots and other automations that are part of the Automation ecosystem at Client

Responsible to handle infrastructure needs of the Automation platform

Experience in UiPath Development as well as supporting them in Production

Experience in Monitoring Orchestrator BOTs for failures troubleshooting and fixing them

Work with Nearshore and offshore Operationsplatform support team to ensure service requests incident change and problem management within defined Service Level Agreements

Work with UiPath Support team to resolve UiPath product issues within defined SLAs

Ensure effective communication and coordination with infrastructure cloud hosting services team UiPath and Azure teams in case of major incident management

Engage and collaborate with various Business Units who are the RPA and Automation Platform users

Actively engage with stakeholders from multiple business functions to ensure effective communication and information exchange to meet business expectations

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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