Logistics Billing Analyst

Job Title: Logistics Billing Analyst Contract Period: 1 Year
Work Address: Cerritos, CA 90703
Work Hours: 08:30 AM - 05:30 PM

Logistics Billing Analyst - Cerritos, CA

Job Description:
We are seeking a highly organized and detail-oriented Logistics Billing Analyst to join our team in Cerritos, CA. In this role, you will be responsible for managing and streamlining the billing process within the freight forwarding business. Your focus will be on ensuring accurate and timely invoicing, resolving billing issues, and driving process improvements through automation. You will collaborate closely with internal teams and external stakeholders, including customers, carriers, and management, to ensure smooth financial settlements.

Key Responsibilities:

• Freight Settlement: Oversee the settlement process for freight forwarding, ensuring timely and accurate invoicing.
• Relationship Management: Maintain strong communication with customers and carriers to ensure smooth billing processes and resolve any issues.
• Reporting: Prepare and deliver regular settlement status reports to management, customers, carriers, and headquarters.
• Process Improvement: Identify and implement opportunities for automating the settlement process, reducing manual efforts and enhancing efficiency.
• Customer Billing: Process customer billing accurately in line with deadlines and company policies.
• Billing Corrections: Manage billing discrepancies and prepare correction forms in the access database.
• Freight Documentation: Review freight documentation to ensure charges are accurate and properly invoiced.
• P&L Impact: Utilize accounting knowledge to understand and communicate the impact of billing functions on Profit and Loss (P&L).
• Carrier Audit: Audit carrier freight bills, interpret tariffs, contracts, and accessory invoices, ensuring they align with customer agreements.
• Technology Integration: Leverage internal systems and technology to support daily billing functions.
• Error Investigation: Investigate billing discrepancies, including duplicate carrier billing issues, and resolve them promptly.
• Ad-Hoc Reporting: Provide ad-hoc reports as needed by management or stakeholders.
• Collection Activity: Manage accounts receivable by performing collection activities for overdue invoices.
• Reporting to HQ: Consolidate data for weekly, monthly, and quarterly reports for customers and headquarters.
• Leadership: Supervise team members to ensure efficient task completion and effective workload management.

Qualifications:

• Education: High School Diploma/GED required; Bachelor s degree preferred.
• Experience: At least one year of experience in AR & AP, invoicing, customer services, or logistics/transportation.
• Accounting Knowledge: Basic understanding of accounting principles and their relationship with billing and P&L.
• Accuracy: Strong attention to detail with the ability to maintain high accuracy in billing and documentation.
• Communication Skills: Excellent verbal and written communication skills, capable of engaging effectively with various stakeholders.
• Vendor Management: Experience in building and managing relationships with vendors and customers.
• Technical Skills: Proficiency in Excel (including v-lookups and pivot tables); experience with Access database for billing corrections.
• Problem-Solving: Strong decision-making skills to address and resolve billing issues and discrepancies.
• Leadership: Previous experience in a supervisory role is preferred.

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