Program Manager, Data Analytics

Job Summary

Building on the Office for Sustainability's (OFS) existing data and University infrastructure, this position is responsible for measuring, tracking and reporting progress toward University-wide climate and sustainability goals, both internally and externally. This role supports OFS leadership/University and School/Units through collection, analysis, and reporting of actionable data analytics on areas of sustainability which are institutional priorities. This role is responsible for developing a public annual report every year that tracks progress toward Harvard's climate goals and broader Sustainability Action Plan and KPIs. The role requires knowledge of building energy and emissions data, building energy consumption/efficiency and the ability to work across a large building portfolio (600+ buildings across 27 million sq feet). Responsible for visualizing sustainability data and working with the OFS Senior Team to develop and prioritize new sustainability data needs and opportunities, integrating data from various data sources and systems managed by other University partners. This role will be part of a coordinated data management strategy across Campus Services and other parts of the University relating to sustainability data points, especially building data.

The successful candidate must have extensive experience with the full data lifecycle, including data acquisition, quality assurance and processing, data management and security, and data analysis and visualization. The candidate should also have experience evaluating data tools and working collaboratively with data stewards and stakeholders. Experience with complex datasets on energy and emissions from large building portfolios is strongly preferred.

Position Description

1. Collect and prepare data sets, KPIs and visualizations/trends for Harvard's Annual Sustainability Report and website.
2. Develop, scope and manage data projects across multiple complex topics and datasets to develop clear, transparent data to inform decision-making. This includes planning and scoping of new projects, managing data acquisition, quality assurance, processing and data visualization University-wide and at School/dept level.
3. Work with OFS Senior team to develop high-quality, timely, transparent datasets on energy use and emissions from the University's building portfolio (pulling from University data sources) for forecasting and/or scenario analysis to support decarbonization planning and decision-making. Also, data analysis and research of emissions calculation methodologies.
4. Work across multiple University departments and several University data platforms as part of a coordinated data management strategy across Campus Services and other departments; develop partnerships with numerous partners (Health and Safety, Engineering, Procurement, etc.) who maintain relevant data sets. Develop strategies to improve any incomplete/imperfect datasets.
5. Work with OFS Senior team to develop reporting and communications content (e.g., data visualizations, explaining a complex story with simple graphics and data analysis for senior leaders and decision makers).
6. Research and recommend sustainability disclosures aligned with international standards and global best practices.
7. Scope and support data needs for on-campus research and pilot projects using Harvard's data (with Presidential Committee on Sustainability input); manage data interns as needed.

Basic Qualifications

• Minimum of seven years relevant work experience (education can count toward experience).
• Demonstrated experience in data analysis methods and tools and data visualization principles and tools.

Additional Qualifications and Skills

Additional Qualifications:

• Master's Degree preferred in either:
• Data science, data management, business analytics, or related field and 2-3 years' work experience with sustainability data (particularly related to energy, emissions, and buildings).
• Environmental science with a focus on buildings, energy, and emissions and 2-3 years' experience in data management and analytics.
• Strong background in statistical methods and software environments.
• Demonstrated analytical and innovative problem-solving skills.
• Ability to independently scope, design and lead new projects, e.g., evaluating Scope 3 emissions methodologies (food purchasing data, food waste data, embodied carbon in construction projects, commuting/work from home impacts, air travel emissions, procured goods & services).
• Experience with complex datasets on energy and emissions from large building portfolios is strongly preferred. Previous experience with other sustainability data is preferred.
• Ability to work with a diverse set of stakeholders at the University (central admin departments, schools, faculty, students, Ivy Plus peers)
• Demonstrated commitment to valuing diversity, equity and contributing to an inclusive work and learning environment.
• High degree of flexibility, adaptability and general ability to respond to emerging opportunities and barriers in a constantly changing environment. Excellent interpersonal skills and ability to work collaboratively on a team.
• High level of independence/self-motivated, judgement, high standards for rigorous and detailed work and technical skills.
• Strong written and oral communications skills.
• Ability to manage multiple tasks and deadlines.
• Ability to work with highly confidential data

The ideal candidate will also display strengths in several or all of the following areas:

• Data management: SQL and relational database design; data warehousing; process automation; business intelligence software; experience with CRM software such as Salesforce is a major plus
• Data visualization: Tableau or other tools; advanced design of static and interactive visualizations in statistical software packages such as R/Shiny; HTML/CSS; Flourish, JavaScript-based visualization packages; Illustrator.
• Office productivity software: It is expected that successful candidates will have experience with the Microsoft Office suite, particularly Excel and PowerPoint.

Technology Skills Required: Proficiency in MS Office suite. An ability to learn Harvard systems and software quickly is a requirement.

Working Conditions

Emergency Status Designation: This role is considered non-essential and may be eligible for flex-work arrangements in accordance with departmental policies and manager approval.

Additional Information

About the Harvard Office for Sustainability:

Harvard University has a long commitment to confronting the global challenges of climate change and sustainable development through its research, teaching, and institutional action. The University-wide Office for Sustainability (OFS), created in 2008, plays a pivotal role in bringing together students, faculty, and staff to use the campus as a testbed for piloting and proving solutions that address intergenerational wellbeing and lead to a sustainable future. Our efforts are driven by a University-wide Sustainability Action Plan, which includes goals to be fossil fuel-free by 2050 and fossil fuel-neutral by 2026.

This is an exciting opportunity to join the Office for Sustainability, an experienced and dedicated team working toward the achievement of the objectives in Harvard's Sustainability Action Plan. OFS is a fast-paced, dynamic, and evolving organization that looks for talented, experienced individuals who thrive in this environment. Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Visit the Harvard Office for Sustainability website for more information.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Work Format Details

This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Benefits

We invite you to visit Harvard's Total Rewards website ( ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

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