Program Manager III 24-00410

Job Title: Program Manager III
Location Burlingame, CA (Hybrid)
Duration: 12 months


Job Description: Physical Merchandising Project Manager - North America

RL Visual Merchandising team

The project manager is responsible for maintaining the budgeting, planning and production of fixtures and graphics. The role involves extensive coordination and negotiation between fixture/graphic companies, internal cross-functional teams as well as external vendor partners, to ensure accurate and on time updates are delivered to stores or to third parties. The role will interface with internal and external resources, third party technical support partners, content creators and channel marketing teams across RL.

RESPONSIBILITIES
Partner with the Regional VM Lead to initiate, progress and deliver project activities
Act as a key point of contact driving activity between global fixture vendor partners, graphic companies, channel marketing managers, creative and marketing
Track and manage the financial aspect of projects. Use internal payment systems and tools to progress payment activities. Work closely with team members to ensure all activities are on budget
Work to identify areas to value engineer, negotiate with vendors on deliverables such as production, kitting & shipping costs
Maintain project trackers to ensure all updates execute on time
Work on internal process development, collaborate with team members to drive efficiencies for physical merchandising initiatives, especially across VR counterparts
Organize vendor partner conference calls weekly to track and update progress ensuring all deadline dates are on track
Prepare internal communications to convey and drive understanding of project plans and activity status


Top 3 must-have HARD skills:
1: 5 years' experience working on development and production of physical merchandising programs for third-party retailers like Best Buy, Walmart, Target, and Costco. Knowledge of physical merchandising production and lead-times related to in-store retail displays is critical for success.
2: 3-5 years' experience managing third-party print and production vendors.
3: Experience working with creative, visual merchandising, marketing, and sales teams to develop creative briefs.

Good to have skills:
1: Problem-solving skills for building contingency plans to maintain production timelines.
2: Experience using project management tools and spreadsheet to track and communicate timelines, costs, and deliverables.
3: Ability to multi-task and work with competing and ever-changing priorities in fast-paced environment.

MINIMUM QUALIFICATIONS
5+ years of retail project management experience, preferably within the consumer electronics category
Understanding of 3rd party retail, first-hand experience working with NA partners such as: Best Buy, Walmart, Target, Costco etc.
Understanding of the fixture design, development and implementation process
Communication skills with a focus on detail
Advanced MS office skills (and proficient with equivalent Google docs)
Proficient in the creation and maintenance of project trackers across multiple programs and stakeholders
Experience maintaining budgets
Able to thrive in a constant changing environment

PREFERRED QUALIFICATIONS
Experience with Telco operators a plus (Telecommunication, AT&T, Telecommunication)
First-hand experience of the 2D artwork production process, from creative layout through to print production
Experience of AV (Audiovisual) retail display technology
Experience of qualitative and quantitative retail research projects

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