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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Product Support Specialist

Salary undisclosed

Apply on

Dice
Original
Simplified
job summary:

Our client, a nation leading telecommunications company, is looking for a Product Support Specialist to provide technical support for their Content Management System and their News station's websites and mobile apps. Long term contract with an opportunity to convert full time. Great time to join a growing and exciting team local to Seatlle, WA! Amazing benefits and good opportunity to grow as a professional. Apply if interested!




location: SEATTLE, Washington

job type: Contract

salary: $40 - 45 per hour

work hours: 8am to 4pm

education: No Degree Required



responsibilities:


Responsibilities:




  • Provide technical support to internal users of our CMS software application via phone, email and ticketing system.
  • Troubleshoot user-reported issues, diagnose root causes, and identify solutions.
  • Research and resolve technical problems using internal knowledge bases and collaborating with senior team members, and developers.
  • Document solutions and frequently asked questions (FAQs) to build a robust internal knowledge base.
  • Maintain up-to-date knowledge of our systems through ongoing training and keeping abreast of new features and updates.
  • Provide clear and concise instructions to users with varying levels of technical expertise.
  • Meet or exceed the Service Level Agreements for time to respond and time to resolve.
  • Escalate issues that require software development level support. Generate tickets with thorough detail on what is required, the priority of the issue, and include thorough steps for issue recreation.
  • Attend daily standup meetings with Engineering, and provide feedback on new items to triage.
  • Test and validate bug fixes.
  • With other team members, take on-call shifts from 5:00 PM to 5:00 AM on a rotational basis. When on-call, you must be available to get online and assist customers if any emergency issues come through.





qualifications:

  • Experience level: Entry Level
  • Minimum 2 years of experience
  • Education: No Degree Required


skills:
  • HTML
  • CSS
  • Javascript
  • JIRA
  • Confluence
  • Slack
  • Google Analytics
  • Desktop Support



    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    This posting is open for thirty (30) days.



    • Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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