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Jobs or company...

CDP Architect - Microsoft Customer Insights

Salary undisclosed

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Dice
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Trident Consulting is seeking a "Microsoft Customer Insights - CDP Architect" for one of our clients in "Newton, MA" A global leader in business and technology services.
Role: Microsoft Customer Insights - CDP Architect
Location: Newton, MA - Onsite
Duration: Contract
Responsibilities:

  • Build the overarching strategy and high-level plan for CDP implementation, ingestion from data sources, customer profile synthetization into traits and audiences, journey orchestration and integration with downstream systems.
  • Should be able to design and build integration with external systems/data sources leveraging the CDP integration features.
  • Should be able to work with Functional SME to define roadmap for Customer Data Platform project.
  • Should be able to work with IT stakeholders to understand Data Sources, Data Quality and Data Source Mapping.
  • Should be able to define Ingestion/Egression Patterns of data in Microsoft Customer Insights.
  • Understand dependencies amongst data sources and destinations and provide inputs to building architecture and design documents.
  • Bring best practices for CDP and Journey orchestration to the engagement. Work with internal and CDP vendor professional services to execute Omni channel use cases.

Desired skills:

  • At least 1-2 end-to-end implementations of CDP project
  • Must have hands-on experience implementing Microsoft Customer Insights - Data and Microsoft Customer Insights - Journeys
  • Overall 12+ years of experience, with at least 5+ years of crafting customer-centric datasets (i.e. CRM, Call Center, Marketing, MDM, CDP, Offline, Point of Sale, etc.)
  • Should have strong understanding of customer profile segmentation and experience in 360-degree view of customers in CDP for further analytical processing and decision making
  • Strong understanding of ETL, Data quality / Cleansing and Identity resolution
  • Strong and hands-on knowledge of SQL, Data modeling, and Data warehouse
  • Knowledge of digital marketing, digital analytics, customer360, MarTech space is a big plus

About Trident:

Trident Consulting is an award-winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology and engineering professionals in contract and full-time roles. Trident's commitment is to deliver the best and brightest individuals in the industry for our clients' toughest requirements.

Some of our recent awards include:

2022, 2021, 2020 Inc. 5000 fastest-growing private companies in America

2022, 2021 SF Business Times 100 fastest-growing private companies in Bay Area

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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