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Jobs or company...

Cash Collector (North America/Canada Collections/ERP/GETPAID)JK

Salary undisclosed

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Dice
Original
Simplified

Job Title- Cash Collector

Work Location-Horsham, PA, 19044

Contract Duration 12 months contract possible to extend

Shift- 1st

Pay rate - $20/h to $23/h

Description

Description:Role Description:Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.Analyze accounts and achieve collection targets as per Dialer Strategy

Responsible for overseeing collection activities of all the active customers of North America & Canada customers.Manage collections and provide early stage customer service to avoid any customer complaints.?

Coordinate with cash applications team for accurate application of funds and remittance advice.? Work on disputes of assigned portfolio to drive resolution/closure

Work on unapplied cash of assigned portfolio.

Manage portfolio review calls with internal/external stakeholders.

Process adjustments, write off, netting requests, refunds

Account Reconciliations- Maintain daily adherence as per business requirements

Analyzing daily AR reports to drive cash collection

Requirement and Qualifications: 5-7 years of experience required in North America/Canada Collections

Proficient in both verbal & written communication with excellent American pronunciation? Proficiency in GETPAID/Collection tools. System knowledge in ERP's - Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen etc. Work experience in a shared service contact center in mandatoryDriving to the other offices when necessary for collaboration and training.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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