Sr. Critical Facility Engineer

Description:

• The Bellevue lab is the epicenter of ongoing development and innovation in all aspects of supporting the upcoming, in production and decommissioning of legacy infrastructure supporting the network experience.

• At an enterprise scale critical facility: OPERATIONS and CONSTRUCTION/PLANNING from building to end device/user:

  • AC and DC power, UPS, Generators, rectifiers, low to medium voltage supporting continuous availability.

  • Various high-performance high-density cooling systems supporting critical and people spaces.

  • Building envelope/property management.

  • Fire systems (pre-action, gaseous, VESDA).

  • Building management systems (BMS).

  • Security camera/badge systems.

  • Project Management with A/E, vendors, contractors, employees from large scale consulting to individual product/user.

• Able to conceptualize with users to solve facility related challenges in a development environment with a constant demand for innovation and collaboration for sustainable solutions.

• Site walks.

• Review and QA ongoing tickets (Maintenance, break/fix, projects) to ensure vendor and customer needs are met.

• Direct and manage vendors.

• Vigilant safety awareness.

• Address issues found or reported to the solution.

• Construction and project meetings initiating, contributing and collaborating on solutions as a service and/or customer.

• On call rotation off hours for emergencies affecting the facility.

• Operation of the facility infrastructure in collaboration with vendors.

• Reports as requested for routine, periodic and dynamic need.

• Budgetary awareness dynamically applied to costs.

• At least 10-20% time devoted to moving the bar forward.

• Accountable for operational, technical, and strategic oversight of the critical infrastructure and maintenance operations.

• Critical portfolio includes Data Centers, Mobile Switching Centers, Call Centers, Distributed Antenna System, Point-of-Presence, Fiber Regeneration facilities.

• Oversight of each critical facility's electrical, mechanical, life safety and critical back-up systems.

• Interact with support teams (CFE&I, Compliance, Legal, Procurement, Network Operations) both internal and external and with local contractors and vendors.

• Maximum emphasis is to be placed on the critical environment operational continuity while ensuring the integrity and reliability of the critical function is not compromised.

• Focus on KPI goals and objectives and maintain a strategic view in managing operations for the infrastructure.

• Manages the operational execution of all processes and procedures for critical facilities, including work process and authorization, incident management, and routine operations & maintenance process and procedures to maintain 100% uptime. Areas include: electrical, mechanical, building monitoring and control.

• Reviews, understands, and evaluates the engineering design and operational performance and aspects of critical facilities systems and equipment.

• Must be able to immediately recognize system shortcomings and respond to operational and emergency situations.

• Provides training, support, and guidance to expand team's capabilities and ensure technical staff is performing work appropriately and is trained on compliance, life/safety programs, and critical environment process and procedures.

• Works with teams to ensure that all proper closeout and commissioning procedures are followed including the collection, distribution, and storage of documentation.

• Participates in critical facility annual planning activities including, reviewing, remodeling, new system construction, facility infrastructure upgrades.

• Use CMMS tool to track all work progress and completion; including review of PM reports and recommended repairs.

• Provides input to annual financial plans for operating expense and capital, and support account by identifying unforeseen emergency expenditures throughout the year.

• Performs site inspections and tours documenting deficiencies and recommendations for improvements or upgrades.

• Maintains accurate asset accounting of infrastructure equipment.

Qualifications:

• Bachelor's degree Engineering, facilities, or related discipline or equivalent experience preferred.

• Desired: Certified Reliability leader

• 4-7 years' Experience in mechanical/HVAC, electrical, or a combination of the two.

• 4-7 years' Experience in data center facilities operations, working with equipment mentioned above, preferably in the telecommunications industry.

• 4-7 years' Experience managing vendor work and quality control.

• Communication

• Project Management

• Critical Portfolio Management

• Uptime Institute

• LEED, CFM, FMP, MCE

• Ability to write and train technical documentation.

• Ability to write and train processes.

• Strong skills in vendor relationship management and communication, critical engineering practices, organizational savvy, people management and team leadership, and the ability to identify and manage variation in metrics.

• 3-7 years in direct experience operating, designing, constructing, maintaining and managing large scale production data centers/critical facilities at the enterprise level with understanding and leadership in engineering in the disciplines needed to sustain continuous availability.

• Ability to successfully manage multiple priorities and dynamic customer demands while balancing facility risk.

• Can be challenging particularly at the LAB as opposed to a traditional stable hardened critical facility.

• Ability to communicate at all levels of leadership and engineering customers to navigate understanding at each level.

• Ability to effectively work with an extremely culturally diverse customer base to support the Diversity and Inclusion principles.

• This position requires mobility (standing, walking, climbing, etc.); the ability to get from one place to another. This position requires sitting, bending, stooping, squatting, kneeling, climbing, balancing, crawling, reaching, grasping, fine manipulation, keyboarding. Ability to push/pull and lift/carry 25 lbs. Requires ability to work in an environment that has frequent exposure to noise,