Computer and Hardware Support - Field Technician
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Job Description
We are looking for a qualified IT Field Technician with the ability to install, troubleshoot and repair computers independently.
As a computer technician, you must be well-versed in computer systems, servers and network functions, and be able to troubleshoot problems both on your own and as part of a team. The ideal candidate will be able to work diligently and accurately, will possess great problem-solving ability in order to fix issues, and ensure functionality. The goal is to install and maintain high-quality networks, servers and computer systems for our existing clients along with new clients.
Responsibilities:
- Windows Server environment configuration, maintenance and troubleshooting
- Set up hardware and install and configure software and drivers
- Maintain and repair technological equipment (e.g. routers) or peripheral devices
- Install well-functioning LAN/WAN and other networks and manage components (servers, IPs, etc.)
- Manage security options and software in computers and networks to maintain privacy and protection from attacks
- Perform regular upgrades to ensure systems remain updated
- Troubleshoot system failures or bugs and provide solutions to restore functionality
- Arrange maintenance sessions to discover and mend inefficiencies
- Keep records of repairs/fixes for future reference and document all technical procedures/user guides for fellow team members
- Offer timely technical support and teach users how to utilize computers correctly
- Perform work at client locations and in-house Windows Server environment configuration, maintenance and troubleshooting
- Manage all aspects of the networking platform
- Troubleshoot network & system issues
- Monitor active network and server infrastructure
- Perform routine preventative maintenance on equipment
- Administer network security measures to prevent system interruptions or breaches
- Execute sensitive data backup and restoration procedures
Qualifications:
- Previous experience as a computer technician or network or systems administrator
- Strong troubleshooting and critical thinking skills is a must
- Knowledge of TCP/IP and data protocols
- Ability to prioritize and multitask
- Deadline and detail-oriented
- Windows Server environment configuration, maintenance and troubleshooting
- Staff and project management abilities
- Thorough knowledge of and passion for computer systems and IT components
- Good knowledge of internet security and data privacy principles
- Excellent communication and troubleshooting skills
- Professional, neat appearance and reliable transportation required for visiting clients on-site
- Exceptional organizing and time-management skills
- BS/BA in Computer Science, or relevant field preferred
- Experience with LAN/WAN networks with additional database experience in Access, Alpha Anywhere, and SQL a major plus
With such a large variety of clientele, every day brings forth new challenges and opportunity. We are a growing company filled with individuals who are looking for more teammates that are just as driven as we are.
Upload COVER LETTER with salary requirement and RESUME when you apply or you will not be considered for this position