Network Engineer - Hybrid
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Title: Network Engineer - Hybrid
Mandatory skills:
computer hardware, software installation, software maintenance,
enterprise computer networks, network security, network support, end-user support,
technical implementation projects,
technical infrastructure, system network technology, Cybersecurity, research technical solutions,
networking infrastructure, networking equipment, networking software, network design,
production systems, technical emergencies, networking, switches, routers, operating systems,
customer service, technical emergencies
Description:
The client is looking for a Network Engineer III.
The Network Engineer is responsible for architecting, implementing, and providing tier 3 support for the technical infrastructure in the client. This position actively mentors the client technical staff to efficiently support court system network technology. They work closely with the client Technical Support engineers, Cybersecurity engineers, call center staff, and third-party vendors to analyze technical problems, and research technical solutions. The person in this position has and maintains the knowledge and skills necessary to design, support, and maintain the enterprise local and wide area networking infrastructure. This networking infrastructure directly supports the daily operations of all the client, including enterprise email and messaging services.
Tasks
Train tier 3 technical staff to maintain and support production networking equipment and software.
Troubleshoot and respond to network design issues, system-generated alerts, and issues brought forth by the client tier 3 support staff.
Research new systems, techniques, or tools for the purpose of implementing new production systems or remediating existing technical problems.
Monitor production systems to proactively improve performance or resolve pending technical problems.
Reacts to technical emergencies, takes appropriate action.
Knowledge, Skills, and Abilities Required
Advanced knowledge of networking, including switches, routers, and operating systems.
Advanced skills in installing, supporting, and maintaining computers and related peripherals in a complex geographically dispersed technical enterprise.
Advanced knowledge of effective network security policies and procedures.
Excellent verbal and written communication skills.
Strong collaboration and teamwork abilities.
Demonstrated ability to implement new hardware, address technical emergencies, and implement security policies.
Education and Experience Required
A Bachelor s Degree in Computer Science, Information Technology, Computer Engineering or related field is preferred.
Senior level experience in complex technical implementation projects.
Lead experience in computer hardware and software installation and maintenance.
Experience in a senior capacity supporting enterprise computer networks.
Significant experience providing end-user support with key accountabilities for network support.
Experience in network security.
Top Required Skills & Years of Experience:
- Bachelor s Degree in Computer Science, Information Technology, Computer Engineering, or related field
- Senior-level experience in complex technical implementation projects (12-15 years of experience)
- Lead experience in installation and maintenance of network hardware (12-15 years of experience)
- Experience in a senior capacity monitoring and supporting enterprise computer networks (12-15 years of experience)
Nice to Have Skills:
- Strong customer service skills.
- Strong collaboration and teamwork abilities.
- Ability to respond to technical emergencies and take appropriate action.
Note:
- This position is for a part-time network engineer to assist in training internal staff on the design and support of the court system enterprise network infrastructure. This position will also consult in the design of network hardware upgrades and specific network troubleshooting.
- There is no additional travel requirement apart from coming into the office one day per week.
Please note, this is a PART-TIME role working 20 hours per week (8:30am-12:30pm Mon-Fri) with some weekend work required (1-2 hours monthly).
VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.
Contact Details :
VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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