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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Technical Support Specialist

Salary undisclosed

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Dice
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Job Description

Job Description

We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey. Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our call to adventure to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe you ll even land a new job!

Mission:

Provide world-class technical support and training in a timely manner to our users and internal departments.

What you ll be doing:

  • Communicate in a timely and professional manner with users via email, chat, and/or phones.
  • Troubleshoot and test software issues and escalate findings to the technical escalation team if needed.
  • Proactively submit feedback recommendations on the user s behalf to improve the product.
  • Provide best practices and assistance to customers on how best to implement JobNimbus
  • Help drive process improvements by working cross functionally to enhance communications and tools designed to improve the customer experience and build customer loyalty
  • Assist in company events and trade shows
  • Be an expert in JobNimbus, so you can guide new users and other departments as well as answer their questions

What makes you the hero for this job:

  • Preferred: 1-2 years of technical support experience
  • Preferred: 1+ years of customer support experience
  • Preferred: 1+ years of QuickBooks Experience
  • Analytical and problem-solving skills
  • Multitasking and organizational skills
  • Ability to answer a high volume of calls, chats, and/or emails daily
  • Ability to share and collaborate on work among a Technical Support team
  • Attentiveness and patience
  • Time-management skills
  • Ability to find the positive in any situation
  • Technical Knowledge and Troubleshooting Skills
  • Interpersonal and customer service skills

Superpowers:

Deliver Customer Value. Our customers should be saying, "Aw dip. That person I just talked to is off the charts good. I want to hire them or tell their manager that they deserve a raise!"

Customer Obsessed. Our software is ever changing, and you'll need to stay on top of the latest and greatest adjustments. It's kind of like being obsessed with Oprah's book club and that feeling that you have to read the next one as soon as it comes out.

Mentor (Hit us up to get more information)

Nick Cook - Specialist in hiring amazing people, lover of all things outdoors, computer nerd, and lead substitute on his friends hockey team.

JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.

If you have any questions regarding this job post, please email [email protected].

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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