Reservation Agent
Salary undisclosed
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Company Description
Established in 1986, Grand American Tours is a full-service travel agency specializing in wholesale cruise services. We partner with top cruise lines like Oceania, Princess, and Royal Caribbean to provide our clients with the best rates. With a small team of 8 dedicated individuals, we are looking for like-minded professionals to join us in delivering exceptional travel experiences.
Role Description
This is a full-time remote role for a Reservation Agent at Grand American Tours. The Reservation Agent will be responsible for managing travel arrangements, providing exceptional customer service, making reservations, and offering travel consulting services to clients. This is a salaried position.
Qualifications
- Travel Consulting and Travel Management skills, especially cruises and groups
- Excellent typing skills
- Excellent computer skills
- Experience in making travel arrangements and reservations
- Strong customer service skills
- Experience and patience with senior citizens
- Excellent communication skills
- Ability to work independently and remotely, and also contribute to a team
- Willing to take responsibility for your groups from beginning to end
- Attention to detail and organizational skills
- Knowledge of popular cruise lines and destinations is a plus
- Ability to multitask and stay organized
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