Senior Manager, Applications Engineering

Job Purpose

The Senior Manager, Applications Engineering owns the technical engagement with our customer engineering teams to design and develop technical solutions and associated costing, submittals and performance assurance for the application of Karno Generators in the stationary and mobile power generation market. This role will work closely with engineering, sales, channel, and supplier partners to help bring the most cost effective and reliable technical solutions to meet customer needs and inform our product needs of the future. This role involves the ability to work as a leader with direct reports(s) and also independently as a hands-on individual contributor, and to flex according to business needs. Requires strong experience and expertise in distributed energy resources and/or experience in the application of generating resources using natural gas, hydrogen, waste gas (landfill, field gas).

Duties and Responsibilities

• Responsible for strong pre-sales customer engagement to translate customer requirements into effective technical solutions for Karno generators in the power generation segment. Plays an integral part of inquiry to order process working closely with the sales and business development team.
• Develops and compiles techno-commercial responses (detailed project specification analysis, lead pricing development, construction estimating / subcontractor scope of work and engaging third party vendors) for Karno Generators and associated balance of plant equipment in response to RFPs/ RFQs, customer and project development inquiries. Support complex proposals related to large turnkey projects.
• Provides engineering data, documentation, and training to customers to support the design and integration of equipment in their site solutions.
• Develops QA/QC (quality assurance / quality control) and commissioning data packs as needed with project teams. Possess good understanding of both electrical, mechanical design and engineering solutions.
• Supports the organization's efforts in promoting Karno Generator solutions to customers by presenting product benefits and its value additions to customers in conferences, industry forums and in key customer partnership sessions.
• Resident expert in stationary and mobile power generation applications and collaborates with product management and product engineering team to develop robust product portfolio.
• Assist in on-site commissioning of Karno generators, including troubleshooting system issues, and making recommendations on applicable features and software parameters.
• Contribute to the development and standardization of pricing models, quotation tools and processes to provide best-in-class service to our customers and improve proposal efficiency.
• Develops strong working relationships with customer technical team to serve as their primary contact for specific product related technical information, resolve complex installation issues and facilitate customer requests.
• Ensures that Karno Generators are applied and installed correctly to meet design and customer system requirements and applicable codes, standards, etc.
• Works independently and/or as a team member or leader.
• Additional duties and responsibilities as assigned and/or needed.

Qualifications

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, (age), status as a protected veteran, or disability.

Qualifications Include:

• Education
  • Bachelor's degree in electrical or mechanical engineering required.
  • 10+ years of experience working in a similar applications engineering role in Power Generation industry, etc.
• Specialized knowledge/Professional Certifications (preferred)
  • Understands basic to medium complex level specifications for engineered projects.
  • Understands basic industry standards and codes such as NEMA, NFPA, IEC, IEEE, UL, etc.
  • Understands basic industry requirements and emissions standards for stationary and mobile power generation industry (EPA, CARB DG, etc.)
  • Prior experience in design and development of microgrids or projects involving natural gas, waste gas, cogeneration, landfill gas a strong plus.
  • EPC project engineering, product conceptual design and system-level trade-off experiences strong plus.
• Skills and Experience
  • Possesses a deep understanding of relevant markets, relationship with industry stakeholders, and knowledgebase of key factors that would ultimately help win bids.
  • Exhibits a good knowledge of best practices; technically savvy to understand emerging competitive landscape and the factors that differentiate them in the market.
  • Ability to effectively communicate complex technical subject matter with external partners and customers.
  • Knowledge and practice of safety precautions related to working with electrical and electronic equipment. Demonstrated ability in representing company interests in developing customer relationships and ensuring long-term customer satisfaction.
  • Experience in writing and reviewing subcontractor work scopes and subcontractor agreements; GSA purchasing requirements; being able to evaluate proposals for specification compliance.
  • Ability to lead, mentor, coach and develop team.
    
    

Working Conditions

This is a salaried, exempt-level position. Additionally, this position typically works in an office environment; and given the nature of our business is exposed to operations/warehouses.

Physical/Other Requirements

• Ability to travel frequently, approximately 25-40% of the time.

Direct Reports

This position has the potential to have direct reports at either exempt or non-exempt levels based on the needs of the department and the company.