Scale Licensing Specialist

Software Guidance & Assistance, Inc., (SGA), is searching for a Scale Licensing Specialist for a Contract assignment with one of our premier SaaS clients in Lehi, UT . This is a hybrid role - 2-3 days onsite per week.
As our customers head into a challenging economic environment, their needs, outlooks, and behaviors are changing. Software Licensing and the management of said licensing is becoming critical to our joint success, not only through value realization and risk reduction, but also by making sure our customers understand the increasingly powerful ways that our offerings are helping Businesses across the world.

Our scale programs support and guide our customers towards genuine, right sized investments for their Creativity and Productivity requirements and ambitions.

We aim to run objective and empathetic engagements with customers to ensure that the programs run smoothly and efficiently.

You'll be joining a developing team, which has had its first years of success during 2021 and 2022, seeing huge growth in 2022/23, and now continuing within one of the world's best-known brands. You will work with great people across an international business to help make our Licensing business successful, our products valuable to our customers, and critically to help boost the efficiency and impact of the team.

Responsibilities :

• Be responsible for hitting a financial target and key performance indicators (KPI's).
• Work closely with the Licensing team.
• Provide regular updates to the team lead and within the customer management system.
• Work and align with various stakeholders including Sales, Legal, and Customer Service.
• Build out a sustainable cadence for your role and the tasks at hand.
• Constantly measure and refine your performance to maximize success.
• Run a positive, insightful and valuable service for customers.
• Engage with customers respectfully and from a point of knowledge.

Required Skills :

• 1 to 5+ years of experience in Licensing and Software is required
• Confidence/gravitas and experience with business-to-business interactions
• Experience within a partner/reseller indirect sales organization
• Proactive, results orientated approach
• Highly responsive and passionate communicator - both written and spoken
• Virtual/Matrix based organization navigation skills
• Creative, critical thinker
• An analytical eye to spot the best places to guide your efforts and most valuable insights/information to share with Adobe customers
• IT/Technical skills/knowledge. Proficiency with the MS Office suite, particularly Word and Excel
• Organized and comfortable handling multiple tasks at once

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work.
EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.

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