Training Instructor and Facilitator

Are you an experienced professional with a passion for education and training? Serco-NA is seeking a seasoned Training Instructor and Facilitator to lead and manage training initiatives. In this role, you will work independently with limited supervision, taking responsibility for the design, delivery, and assessment of training programs.

This position may require vocational or technical education in addition to relevant work experience and is contingent upon contract award.

As an expert in your field, you will coach and mentor junior professionals while also influencing policies and practices to improve training effectiveness.

In this role, you will be responsible for:

• Develop and deliver engaging training sessions that cater to various learning styles, ensuring participants gain the necessary knowledge and skills.
• Design, organize, and update training curricula, ensuring materials are current and aligned with organizational needs and objectives.
• Coach and review the work of lower-level professionals, offering guidance and feedback to help them improve their instructional skills and program effectiveness.
• Manage projects and training initiatives, including scheduling, coordination, and evaluation, while meeting project deadlines and objectives.
• Address difficult and sometimes complex problems related to training delivery, making informed decisions and adjustments as necessary.
• Influence and contribute to the development of policies, practices, and procedures to improve the overall quality and effectiveness of training programs.
• Implement assessments to evaluate the effectiveness of training programs and make data-driven improvements where needed.
  
  
  

Qualifications

To be successful in this role, you should possess:

• A Bachelor’s Degree in education, or a related field is required.
• At least 8 years of experience as a training instructor, facilitator, or in a related role, with demonstrated expertise in delivering training programs.
• An active DoD Secret security clearance or the ability to obtain one is required.
• Advanced knowledge of training methodologies and instructional techniques, typically obtained through a combination of education and work experience.
• Ability to work independently with limited supervision, while managing and mentoring junior professionals.
• Strong analytical and problem-solving skills, with experience handling difficult and complex issues in training environments.
• Practical knowledge of project management principles, with the ability to oversee training projects from conception to completion.
• 10% travel is required
  
  
  

Additional Desired Skills:

• Excellent communication skills, with the ability to convey complex information clearly and effectively to a wide range of audiences.
• Strong organizational skills and attention to detail in managing training logistics, materials, and assessments.
• Ability to adapt training approaches and materials to meet evolving organizational needs.
  
  
  

**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**

In compliance with local laws regarding pay transparency, the salary range for this role is $43,760.64 to $143,199.87; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.