PROGRAM SUPPORT ASSISTANT (OFFICE AUTOMATION)
Salary undisclosed
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- You will be responsible for accomplishing a broad range of administrative, program support, logistical, and technical services in support of the Chief of Naval Air Training mission and to enhance the operation of the department.
- You will perform clerical duties to include receiving visitors and phone calls, providing informational updates to staff members, preparing and maintaining correspondence pertaining to travel, training, supply requests, and other actions.
- You will receive and screen visitors and incoming telephone calls, and answers questions of both specific and general nature requiring a substantive knowledge of the organization and its functions.
- You will review incoming correspondence prepared for supervisor's signature and checks for timeliness, content of material, grammatical errors and correct format.
- You will review correspondence prepared by subordinate offices and advise originator if correspondence is not in conformance to established procedures.
- You will provide orientation to newly hired department personnel on administrative policies and procedures related to the Information Systems Department and the mission of the Chief of Naval Air Training command.
- You will utilize and operate a variety of Microsoft Office programs such as Word, Excel, PowerPoint in order to prepare, review, and finalize command correspondence in Microsoft SharePoint.
- You will use existing application software to create, enter, revise, sort, calculate, or retrieve data for reports, and uses graphics software to provide graphs and charts for reports and presentations.
- You will prepare Routing Control Sheets and assign due date and record information in tracking systems, following up on overdue correspondence.
- You will type correspondence, reports, and other material in final form from rough draft, notes or oral instructions, ensuring proper arrangement, spacing, format, grammar and spelling.
- You will work from rough sketches and use prescribed methods and procedures, independently drafting forms of logical sequences and adequate spacing utilizing various computer graphic programs.
- You will serve as the Information Systems Department primary reviewer for the Defense Travel System, maintaining current knowledge of regulations, methods, and procedures related to reimbursement of expenses for official travel.
- You will provide information and assistance to Approving Officials and other customers on the computation of travel expense entitlements, settlement voucher allowances, status of advance payments, and voucher settlements.
- You will resolve questions on settlement voucher allowances by researching the voucher, verifying entitlements by reference to a variety of regulations, guides, and explains the basis for payment to travelers.
- You will serve as a Point of Contact for problems and questions on topics ranging from use of the Defense Travel System, entitlements, travel policy issues, transaction problems, and payment problems.
- You will perform building coordinator duties, ensuring facility work order request are processed with the command to ensure the facility is efficiently maintained, operated, and controlled, consistent with current directives and regulations.
- You will coordinate and ensure building occupants comply with force protection and security requirements, serving as the Lock and Key Custodian, Parking Pass Coordinator, Departmental Fire Marshall, and Departmental Safety Manager.
- You will serve as the departmental mail clerk for all official mail and is responsible for sorting and distributing all incoming official mail by general subject matter to delivery points within the Information Systems Department.
- You will screen outgoing materials to ensure that they are in proper format and assembled and addressed and return mail to, contacts originator, or appropriate receiving office to resolve errors or discrepancies.
- You will identify requirements for new or additional office equipment, services, and supplies, preparing necessary documentation to purchase supplies or equipment as appropriate.
Starting at $49,268 Per Year (GS 7)
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