Privacy Engineering Manager

Job Description

Job Summary

Walgreens Privacy Office is looking for a collaborative compliance professional with work experience in information technology and data privacy to join the team as a Privacy Engineer. The Privacy Engineer will join a collegial team of compliance and legal professionals and lead the evolution of the privacy engineering function in the Privacy Office.
This role will play a critical role in cross-functional data privacy compliance work with teams throughout the organization, including information technology, security, digital and product teams. If you are interested in helping implement data privacy principles in a range of technologies and business lines that support Walgreens trusted brand and serve healthcare patients and retail customers throughout the United States, we encourage you to apply for this role. This is a hybrid role with in-office work from either of Walgreens offices in Deerfield, IL or Chicago, IL.
The Privacy Engineering Manager leads and develops privacy impact assessments, technical risk analyses, and coordinates internal and external audits/assessments of H3 privacy controls and procedures. This role works across H3's product portfolio, services, and infrastructure to ensure compliance with privacy requirements.
The position is responsible for providing guidance and technical expertise during the product/services planning and development process as well as analyzing existing systems and processes.

Job Responsibilities

• Plays a key role in H3 user-facing architecture with the goal of increasing quality and throughput. Works across product lines and participates in discussions on the technical implementation of features impacting privacy.
• Develops and upholds quality standards of the privacy review and/or incident management process
• Provides technical guidance to an expanding team and determines actionable goals in an unstructured environment. Disseminates learnings from privacy reviews and incidents to raise awareness and avoid reoccurring problems.
• Determines root cause of privacy incidents and implementation failures through an in-depth and technical investigative process.
• Scales capabilities via identification and implementation of foundational tooling and process improvements
• Develops actionable plans from the strategic roadmap for the technology that powers privacy solutions. May run test scenarios to measure and improve the usability of privacy features across H3 products.
• Writes pragmatic, testable code that works consistently across devices.
• Assesses complex problems, proposes high-impact solutions, and executes against a set of successful criteria.
• Proactively encourages the development of new privacy features and tools.
• Analyzes existing systems and processes against privacy requirements and assist in designing changes when needed to improve compliance with regulations.
• Develops privacy impact assessments, technical risk analyses, and facilitating clarifications to the engineering aspects of regulations.
• Contributes to product/business strategy and initiatives to address and mitigate privacy risks.
• Guides engineering teams during product development to ensure data collection and usage practices are transparent, protect user privacy, and mitigate risk.
• Responds to privacy incidents, if necessary, including collecting information on scope and root cause. Manages remediation activities.
• Tracks product issues impacting privacy and ensures adequate remediation.
• Identifies areas of improvement in local practices relative to managing data privacy.
• May represent Walgreens/WBA externally as part of industry privacy working groups, conferences or standards discussions.

"About Walgreens and WBA
Walgreens ( is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide."
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
"An Equal Opportunity Employer, including disability/veterans".

External Basic Qualifications

• Bachelor's degree and at least 4 years of experience in privacy and/or technology industry standards/regulations OR a High School Diploma/GED and at least 7 years of experience in privacy and/or technology industry standards/regulations.
• Experience working on privacy solutions in an engineering capacity
• Knowledge of online privacy threats and the existing solution space of protection
• Knowledge of privacy and Web compatibility trade-offs.
• Experience assessing architectural designs and implementation details for privacy shortcomings
• Experience translating regulatory requirements (GDPR, CCPA, ePD) into actionable technical specifications.
• At least 2 years of experience contributing to financial business decisions in the workplace.
• At least 2 years of direct leadership, indirect leadership, and/or cross functional team leadership.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

One of the following Certifications:

• CIPT (Certified Information Privacy Technologist)
• CIPM (Certified Information Privacy Manager)
• CIPP (Certified Information Privacy Professional)

We will consider employment of qualified applicants with arrest and conviction records.

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