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Process and Technology Manager - Technology Resiliency

Salary undisclosed

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Details

  • Department: Technology Business Operations
  • Schedule: 8 hour shift, Monday-Friday, as needed on call hours
  • Location: Remote
Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.

Responsibilities

Looking for a tech career with flexibility, the ability to work remotely, and the opportunity to make a direct impact on healthcare? Ascension offers that and more!

Join our team as a Process & Technology Manager for Technology Resiliency.

Under the guidance of the Director:

  • Provides overall leadership for the Ascension Technologies technology resilience / recovery components of the operational resilience program including: Technology resilience; Technology recovery; Risk assessment / mitigation; Recovery time / data loss improvement; Program / process / procedure development / documentation / communication / planning / forecasting; Quality measurement / continuous improvement
  • Includes: Developing program area plans / schedules; Developing / documenting resilience / recovery strategies; Developing / documenting resilience / recovery plans / documentation; Maintaining / validating strategies; Providing guidance / direction / priorities; Managing base data required for the program area; Performing assessments / analysis; Identifying / leading key initiatives / activities to address areas of opportunity; Leading technology resilience discussions / development / projects; Measuring, reporting, and driving continuous improvement in the program and technology resilience / recovery areas

This is a hands-on role that includes project management, development / documentation, reporting, data analysis / clean-up, etc. This is not a "people-management" role.

Responsibilities may include the following:

  • Developing the overall program area plans / schedule for technology risk identification, resilience, and recovery;
  • Managing / reporting on progress, challenges / issues, opportunities, and future activities
  • Leading / project managing specific short-term, tactical initiatives as well as long term program activities associated with technology resilience / recovery
  • Developing / leading technology resilience / recovery end-to-end and systems-specific risk assessment / management activities;
  • Leading / driving impact analysis and related information maintenance, updates, evolution
  • Leading the resiliency / recovery inputs in projects, implementations, architecture development, and so on; Works with the responsible teams to drive solutions forward providing project management, process / organizational knowledge, high-level resilience / recovery technology awareness to the solutioning;
  • Leading / directing resiliency / recovery strategy development / documentation, maintenance, and validation; Provides project management, process / organizational knowledge, high-level resilience / recovery technology awareness to the solutioning;
  • Leading / directing the identification of data sources, data gathering / reporting for analysis, detailed analysis, and effective summary, trending, and root-cause reporting related to technology resilience measures;
  • Leading the investigation, identification, strategizing, data gathering / reporting, and ongoing monitoring / management of technology resilience / recovery measures that provide preventive capabilities to improve resilience;
  • Leading / directing vendor technology resiliency, recovery, and management process / capability / plan assessments and works to improve those improvement opportunities; Provides project management, process / organizational knowledge, high-level resiliencey / recovery technology awareness to the solutioning
  • Other responsibilities as defined
Requirements

Licensure / Certification / Registration:

  • Certification credentialed from the International Association of Information Technology Asset Managers preferred.

Education:

  • High School diploma equivalency with 3 years of cumulative experience OR Associate'

    degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
  • 3 years of leadership or management experience preferred.
Additional Preferences

  • Bachelor's degree preferred.
  • At least 10 years of IT experience preferred.

#AscensionTechnologies #LI-Remote

Why Join Our Team

When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

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This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

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Responsibilities

Looking for a tech career with flexibility, the ability to work remotely, and the opportunity to make a direct impact on healthcare? Ascension offers that and more!

Join our team as a Process & Technology Manager for Technology Resiliency.

Under the guidance of the Director:

  • Provides overall leadership for the Ascension Technologies technology resilience / recovery components of the operational resilience program including: Technology resilience; Technology recovery; Risk assessment / mitigation; Recovery time / data loss improvement; Program / process / procedure development / documentation / communication / planning / forecasting; Quality measurement / continuous improvement
  • Includes: Developing program area plans / schedules; Developing / documenting resilience / recovery strategies; Developing / documenting resilience / recovery plans / documentation; Maintaining / validating strategies; Providing guidance / direction / priorities; Managing base data required for the program area; Performing assessments / analysis; Identifying / leading key initiatives / activities to address areas of opportunity; Leading technology resilience discussions / development / projects; Measuring, reporting, and driving continuous improvement in the program and technology resilience / recovery areas

This is a hands-on role that includes project management, development / documentation, reporting, data analysis / clean-up, etc. This is not a "people-management" role.

Responsibilities may include the following:

  • Developing the overall program area plans / schedule for technology risk identification, resilience, and recovery;
  • Managing / reporting on progress, challenges / issues, opportunities, and future activities
  • Leading / project managing specific short-term, tactical initiatives as well as long term program activities associated with technology resilience / recovery
  • Developing / leading technology resilience / recovery end-to-end and systems-specific risk assessment / management activities;
  • Leading / driving impact analysis and related information maintenance, updates, evolution
  • Leading the resiliency / recovery inputs in projects, implementations, architecture development, and so on; Works with the responsible teams to drive solutions forward providing project management, process / organizational knowledge, high-level resilience / recovery technology awareness to the solutioning;
  • Leading / directing resiliency / recovery strategy development / documentation, maintenance, and validation; Provides project management, process / organizational knowledge, high-level resilience / recovery technology awareness to the solutioning;
  • Leading / directing the identification of data sources, data gathering / reporting for analysis, detailed analysis, and effective summary, trending, and root-cause reporting related to technology resilience measures;
  • Leading the investigation, identification, strategizing, data gathering / reporting, and ongoing monitoring / management of technology resilience / recovery measures that provide preventive capabilities to improve resilience;
  • Leading / directing vendor technology resiliency, recovery, and management process / capability / plan assessments and works to improve those improvement opportunities; Provides project management, process / organizational knowledge, high-level resiliencey / recovery technology awareness to the solutioning
  • Other responsibilities as defined

Qualifications

Licensure / Certification / Registration:

  • Certification credentialed from the International Association of Information Technology Asset Managers preferred.

Education:

  • High School diploma equivalency with 3 years of cumulative experience OR Associate'

    degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
  • 3 years of leadership or management experience preferred.
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