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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

IT Help Desk Tech - Part Time

Salary undisclosed

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Dice
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Job Description

Job Description
From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown and start your unstoppable career here.

This is a part time position with varying hours between 1st and 2nd shift. Must have weekend availability.

This position is eligible for free downtown parking, free employee meals, hotel and restaurant discounts and more.

POSITION SUMMARY

The IT Help Desk Technician serves as the first level of support to assist company users of company- or client-provided information technology resources. The position requires basic user technical skills and remediation abilities combined with interpersonal skills as it relates to technical support of all AHC properties users and hotel guests.

TECHNICAL REQUIREMENTS

Basic understanding of Active Directory, Group Policy, and Configuration Manager Device Management

Proficiency with technical protocols (DNS, DHCP, TCP/IP, etc)

Understanding of networking fundamentals (TCP/IP, Patch Panels, Terminations, WiFi, OSI Model)

Exceptional problem-solving skills

Ability to instruct non-technical users

Deliver exceptional customer service to both hotel guests and AHC management staff

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The IT Help Desk Technician should have the ability to perform daily tasks including and not limited to the following:

Serve as first point of contact for technical issues reported by AHC staff members

Utilize help desk ticketing software (Zendesk) for effective communication to our customers

Help ensure accuracy of asset management database

Setup and deploy workstations across the managed properties

Responsible for maintaining clean and organized workspace

Answering, evaluating, and prioritizing incoming telephone, voice mail, e-mail, and in-person requests for assistance from both internal (staff) and external (hotel guests) customers experiencing problems with hardware, software, networking, telephone, television, Internet and other technologies.

Collect information about problem and leading user through diagnostic procedures to determine source of error.

Logging and tracking incident requests and time spent using problem management software, and maintaining history records and related problem documentation.

Evaluate documented resolutions and help contribute to the shared solutions database.

Analyze trends for ways to prevent future problems and alert management to emerging trends in current technology.

To ensure that all of the daily work is completed in accordance with AHC guidelines.

To uphold all of the service culture standards set forth by the AHC.

QUALIFICATIONS

Two years relevant experience.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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