Content Architect - Knowledge Management System (KMs)

Content Architect - Knowledge Management System (KMs)- (Hybrid, 3 days onsite)
San Antonio, TX
6 months (potential extension)
Overview:
To enhance our content strategy and align with AFSGs (Accountable Financial Services Group) priorities, we propose hiring a content architect contractor. This individual will be responsible for:

• Analysis of existing content architecture, including the structure, categorization, and flow of content on our platforms.
• Researching and evaluating how AFSG and enterprise technology may impact content architecture.
• Identifying risks and impacts of current and future technology systems and tools such as AI, contextual help, Adobe, Acrolinx and Coveo.
• Providing a comprehensive recommendation.

Benefits:

• Enhance user experience: Analysis will serve to identify content structure opportunities that will make it easier for users to navigate and find the information they need.
• Alignment with business priorities: Identify content framework that best aligns with business goals, ensuring content remains consistent, relevant, and tailored to meet the needs of users.
• Technology Optimization: Research ways to optimize content architecture to align with evolving technology, learn how the platforms used to support SONI work together and where there are risks across the platforms.

Qualifications:

• 5+ years of exp as a Content Architect or KMs
• Strong understanding of content management systems, user experience design, search engine best practices, and AI.
• Strong analysis skills and experience.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced environment.

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