Airway Transportation Systems Specialist (AUTOMATION)

Serves as an ATSS (Automation), responsible for performing a variety of functions directly related to the operation of the NAS.

Performs work of broad scope and complexity with a high degree of independence. Has broad automated systems and networking responsibilities providing complete services to air traffic customers over a large geographic area.

The work performed at this level requires technical expertise on complex systems and/or emerging technology, systems interrelationships and management of the NAS. Provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.

As principal technical specialist or team leader for major projects and/or program areas, resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions. Recognized for high level of technical expertise on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area.

Plans, coordinates, and performs work with a high degree of independence, keeping the supervisor advised of only the most critical issues.

Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs.

This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection/Joint Acceptance Inspection, and timely resolution of equipment, systems or services with the NAS.

Monitors other employees time as a project or team leader. Identifies requirements (staffing funds, materials, and equipment) to accomplish projects and tracks the use of project resources. Provides training, mentoring, guidance and advice to FAA employees, contractors and other organizations as needed. Supervisor rarely reviews completed work.

Acts in a security and administration role for automation system. Conducts day to day monitoring and management of system and user activity that affect information security, performs the day to day hands on operational and security duties, performs security administration performance checks, reviews/manages user accounts, files, and directories, reviews and analyze audit logs, installs and reconfigures approved software and adaptations, performs user account management, and follows all agency policy and guidance on the automation systems.

Review and evaluates all automation tickets. Works with air traffic and other stakeholders to eliminate erroneous tickets before forwarding to Field Automation Support Team.

Contacts are both internal and external. Often represents the organization as the primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans or to obtain information and resolve problems. Meets and consults with representatives of external organizations such as DoD, airport management, contractors, utility companies and foreign governments to resolve problems of mutual concern and to elicit cooperation and action favorable to FAA needs.

Responsibilities include integration, restoration, testing and evaluation of new advanced services or service components, hardware/software systems and processes. Applies comprehensive technical knowledge to protect the integrity of all components and systems to provide NAS service delivery.

Performs other duties as assigned. Incumbent must possess a valid driver's license.