Medical Records Technician (Release of Information)
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Medical Records Technician (Release of Information) at this level apply, interpret, and analyze laws and regulations related to the disclosure of health information. MRTs (ROI) are responsible for educating requestors on requirements for submitting requests for health information. They receive and validate authorization forms and requests for information and prioritize requests according to policies and regulations. They use various computer applications to track and release all authorized release of information requests.
Duties and responsibilities of the Medical Records Technician (Release of Information) include, but are not limited to:
- Responsible for evaluating the adequacy of each completed authorization form.
- Screens each request for information to determine urgency and assures that most urgent requests are completed fist using established priority systems.
- Applies public laws, rules, regulations and exclusions governing confidentiality of the medical record.
- Process all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE), referring only problem cases to the Supervisor.
- Evaluates validity of each request. Determines which information is to be released in compliance with existing laws (Privacy Act of 1974, Freedom of Information Act, and Health Insurance Portability and Accountability Act).
- Inputs all requests into the ROI computer package for logging and tracking of these requests.
- Receives and directs callers and visitors. Receives and/or gives out forms and assists visitors and/or callers with the completion of forms or documents.
- Provides advisory and technical assistance to patients, administrative staff and professional staff regarding release of information.
- Searches records or files to compose responses, including electronic searches to retrieve and summarize hard-to-locate data.
- Reviews paper and computerized health records (i.e., scanned notes, reports, special tests, etc.) to identify material to be photocopied/printed/written to electronic media and released.
- Selects and compiles information from health records and prepares correspondence, typically using standard form or standard formats for letters.
- Composes detailed explanations in response to correspondence received, arranging information into logical sequence and appropriate format and choosing appropriate words and expressions to convey the desired tone.
- Resolves conflicting or inconsistent information found on initial requests, which involves dealing with patients and/or third parties to resolve discrepancies, sorting out errors and reconstructing past transactions, cases or events, or finding alternative sources of information.
- Completes and processes routine releases of information to other VA and Federal Agencies and when requested, to patients and their families, insurance representatives, physicians, hospitals, and city and state health agencies according to VA directives.
Work Schedule: Full-time, Monday through Friday, 8:00 am to 4:30 pm
Telework: Not suitable for telework
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
