Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Information Technology Support Technician Level 1

  • Full Time, onsite
  • Joyce Meyer Ministries
  • On Site Hybrid, United States of America
Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Job Description

Job Description
We are seeking an Information Technology Support Technician Level 1 to join our ministry. This role supports the mission to Share Christ - Love People by providing level one support for the Windows and Macintosh environment and related systems.

We continue to create and innovate new ways to promote unchanging truth of the Gospel of Jesus Christ. We help those who are hurting in practical ways that make a difference. The ministry has 5 Core Values. They are Love, Faith, Unity, Excellence, and Integrity. Joyce Meyer Ministries believes that you and your family are important. We believe that when you know you are valued, you help to make Joyce Meyer Ministries a better place to work and ensure a positive environment that supports the mission to Share Christ | Love People.

Responsibilities:

  • Provide excellent technical support to end users to identify and resolve issues with hardware, software, workstations, printers/copiers, phones and network connectivity, etc.
  • Proactively respond to support tickets, calls, emails, and direct user requests for technical support which includes gathering information and providing guided support and troubleshooting to end users, escalating issues to other team members and outside vendors
  • Serves as first point of contact for issues reported via ticket, phone or email which includes monitoring, tracking and updating support tickets to ensure a timely resolution
  • Follow team documentation and guidelines to perform the functions of the job
  • Create and update team documentation with technical solutions and processes

Qualifications:

  • Knowledge of commonly used concepts, practices and procedures within the Information Technology field
  • Broad and general understanding of Information Technology and software terms as well as personal computer and networking terms
  • Knowledge of Microsoft Office 365 and associated products
  • Knowledge of both Windows and Mac devices preferred
  • Excellent written and verbal communication skills with ability to communicate technical information to users of various skill levels
  • Excellent analytical and problem-solving skills
  • Ability to follow team documentation and processes
  • Ability to prioritize and organize workload with management direction
  • Ability to work with all levels within the organization

Education:

  • High School diploma or GED
  • Experience in a technical or related field preferred, but not required

Unusual Working Conditions

  • Able to work in confined areas such as under desks, in ceilings, and in closets
  • Able to lift, move, push, and pull objects weighing on the average of 30 pounds
  • Able to climb and reach overhead

We ve got you covered with perks:

  • Mission-driven job that also pays
  • Medical Plan with no out -of-pocket premiums
  • Generous HSA contributions
  • Free Dental
  • Free long- term disability and life insurance
  • Wholistic Wellness Program
  • Employee Assistance Program for you and your family
  • 403 (b) generous matching
  • Discount on ministry resources
  • Options to work from home with a hybrid work environment
  • Paid time off
  • Professional Development
  • Tuition Reimbursement

*Note: Please ensure you are utilizing the most current, updated version of your browser. Supported browsers include; Google Chrome (Latest version), Mozilla Firefox (Latest version), Microsoft Internet Explorer Version 11 and Microsoft Edge, as well as Apple Safari Version 9.0 and later.*

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs