Lead Associate Ombuds
Salary undisclosed
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- Ensures that the Office mission, vision, and values are communicated to the team members and integrated into the team's strategies, goals, objectives, work plans, and work products and services.
- Leads the team in identifying, distributing, and balancing workload and tasks among employees in accordance with established workflow, skill level and/or occupational specialization.
- Provides expert advice and assistance to employees and managers, program administration, and case managers in matters related to conduct, performance, and dispute resolution.
- Serves as dispute resolution practitioner who provides confidential and impartial assistance to facilitate achieving sustainable resolution early, efficiently, and effectively.
- Provides training on a variety of topics to include communication, conflict resolution, and the Department's Anti-Bullying Policy for DOS workforce to include employees and leaders of all levels.
Starting at $139,395 Per Year (GS 14)
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