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Lead Associate Ombuds

  • Full Time, onsite
  • Department of State - Agency Wide
  • Washington, United States of America
Salary undisclosed

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  • Ensures that the Office mission, vision, and values are communicated to the team members and integrated into the team's strategies, goals, objectives, work plans, and work products and services.
  • Leads the team in identifying, distributing, and balancing workload and tasks among employees in accordance with established workflow, skill level and/or occupational specialization.
  • Provides expert advice and assistance to employees and managers, program administration, and case managers in matters related to conduct, performance, and dispute resolution.
  • Serves as dispute resolution practitioner who provides confidential and impartial assistance to facilitate achieving sustainable resolution early, efficiently, and effectively.
  • Provides training on a variety of topics to include communication, conflict resolution, and the Department's Anti-Bullying Policy for DOS workforce to include employees and leaders of all levels.
Starting at $139,395 Per Year (GS 14)