Public Utilities Specialist

As a Public Utilities Specialist, you will:

• Serves as a subject matter/functional expert and technical lead in the formulation of strategy, approaches and operational requirements to support contract development, analysis, negotiation and implementation.
• Identifies issues, analyzes data, researches alternative methods, and recommends solutions involving issues and initiatives pertaining to contract development, analysis, and policy alternatives.
• Develops, guides, coordinates, and leads initiatives related to contract negotiation, implementation, and analysis.
• Serves as a technical expert, point of contact, and troubleshooter responsible for answering highly specialized and technical questions and concerns for stakeholders and decision makers within BPA, as well as with external customers, public interest groups, etc.
• Serves as a mentor and resource for other account specialists and as a trainer within the organization.
• Develops and provides presentations to internal and external audiences, including customers.
• Works with AEs to understand customer needs, competitive forces, alternative supply options, resource/load characteristics, and market, operating, and financial conditions, to establish and maintain a mutually beneficial business relationship with customers.
• Leads the development of or performs analyses and calculations to support the resolution of customer issues, contract negotiations, and implementation of long-term power sales agreements, Tiered Rates Methodology, and customer service objectives.
• Serves as a key member of Customer Teams in a matrix organization structure, resolving customer issues in consultation with the other members of the Customer Team.
• Researches product, policy, and contract issues for specific customer circumstances.