Desktop Support Technician III [C]
Salary undisclosed
Apply on
Original
Simplified
Title: Desktop Support Technician
Location: Midland, TX 79701
Duration: 12+ month contract
Work Requirements: s, Holders, or Authorized to Work in the U.S.
Qualified candidates may send a copy of their resume (Word Format) to Slater Davidson at
Our benefits package includes:
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our client's business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, projects, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Location: Midland, TX 79701
Duration: 12+ month contract
Work Requirements: s, Holders, or Authorized to Work in the U.S.
Qualified candidates may send a copy of their resume (Word Format) to Slater Davidson at
Job Description:
INSPYR Solutions is seeking a Desktop Support Technician for its oil and gas client in Midland, TX. This technical role requires strong troubleshooting problem-solving, conflict resolution, and effective communication skills. This role consists of managing and resolving complex service requests related to PCs, servers, networks, audio-visual equipment, and hardware and software malfunctions.
Responsibilities:
- Perform all levels of Site Support, i.e., hardware, software, network, printers, and scanners, for all internal on-site and remote personnel, and creating and maintaining system accounts, groups, and security permissions within Microsoft Active Directory (AD).
- Perform On-Boarding & Off-Boarding of all personnel with respect to deploying & recovering PC equipment and supporting IT peripheral equipment.
- Advise the Site Support team on daily tasks, projects, and coverage schedule
- Share daily monitoring and direction of the L48 Site Support team and participate in the responsibilities of the group
- Enforce policies and procedures for the team
- Review metrics, evaluate the business needs of the customers, and develop opportunities to better leverage and optimize the use of Desktop Support
- Develop, analyze,e and communicate metrics related to Site Support
- Look for opportunities to develop plans related to continuous improvement of the services offered and coordination with service delivery groups
- Work closely with the other support teams to ensure customer issues are resolved promptly
- 5+ years of relevant work experience in infrastructure
- 5+ years of experience working both independently and in a team-oriented, collaborative environment is essential.
- Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services.
- 5+ years of troubleshooting experience within the Windows environment
- Advanced knowledge of MS Office Suites, Office 365, One Drive, Windows Operating Systems, networking, TCP/IP, Active Directory, and Windows 10 troubleshooting
- 3+ years of experience with low-level configuration and security of the Windows client operating system
- 1+ years of experience evaluating enterprise client hardware
Our benefits package includes:
- Comprehensive medical benefits
- Competitive pay, 401(k)
- Retirement plan
- and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our client's business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, projects, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job Similar Jobs
