Epicareer Might not Working Properly
Learn More
B

IT Help Desk

  • Full Time, onsite
  • Bits & Bytes Technology Solutions
  • On Site, United States of America
Salary undisclosed

Apply on


Original
Simplified

IT Help Desk

Duration: 24 months

Location: Albany, NY

Client: State of New York

Job Description:

1.

60 months of experience working with end users to troubleshoot both hardware and software issues.

2.

36 months of experience working in a second-tier help desk environment.

3.

36 months of experience in developing test plans and performing system level testing.

4.

18 months of installation and support of mobile hardware and software solutions (Printers, scanners, GPS, in-vehicle software, etc.)

5.

36 months of experience in conducting technical and end-user training in a classroom environment.

6.

36 months of experience in developing technical documentation and training materials.

7.

6 Months of experience in ghosting/imaging hardware.

8.

12 months of experience supporting Traffic and criminal software in a law enforcement environment.

9.

Bachelor s Degree

10.

12 months of experience in configuring and troubleshooting wireless devices.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job