Desktop Support Technician III
Apply on
Immediate need for a talented Desktop Support Technician III. This is a 12+ Months Contract opportunity with long-term potential and is located in Midland, TX (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-53615
Pay Range: $28 - $35/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Perform all levels of Site Support, i.e., hardware, software, network, printers, and scanners, for all internal on-site and remote personnel.
- Create and maintain system accounts, groups, and security permissions within Microsoft Active Directory.
- Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering PC equipment and supporting IT peripheral equipment.
- Advise the Site Support team on daily tasks, projects, and coverage schedules.
- Share daily monitoring and direction of the Site Support team and participate in the responsibilities of the group.
- Develop, analyze, and communicate metrics related to Site Support.
- Review metrics, evaluate the business needs of the customers, and develop opportunities to better leverage and optimize the use of Desktop Support.
- Look for opportunities to develop plans related to continuous improvement of the services offered and coordination with service delivery groups.
- Work closely with the other support teams to ensure customer issues are resolved promptly.
- Enforce policies and procedures for the team.
Key Requirements and Technology Experience:
- Skills-Desktop Support, Windows 10/11, Active Directory, Office 365, Networking (TCP/IP).
- 5+ years of relevant work experience in infrastructure.
- 5+ years of experience working both independently and in a team-oriented, collaborative environment is essential.
- Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services.
- 5+ years of troubleshooting experience within the Windows environment.
- Advanced knowledge of MS Office Suite, O365, One Drive, Active Directory (AD), Networking, TCP/IP, and Windows 10 troubleshooting.
- Experience in creating and maintaining system accounts, groups, and security permissions within Microsoft Active Directory (AD).
- 3+ years of experience with low-level configuration and security of the Windows client operating system.
- 1+ years of experience evaluating enterprise client hardware
- Physical requirements :Able to lift computer equipment that weighs up to 30 lbs. from the floor.
- Bend, stoop and crawl under tables/desks to connect needed wiring.
- Able to bend to pick up equipment and load a cart. Individual items may weigh up to 30 lbs.
- Able to push/pull equipment on a cart of up to 100 lbs.
Our client is a leading gas and Oil Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .
