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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Incident Manager

Salary undisclosed

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Dice
Original
Simplified

Position: Incident Manager

Duration: 12 Months

Location: Annapolis MD

Job Description

Primary Responsibilities:

  • Monitors network management system and engages telecom providers to drive restoral efforts.
  • Tracks incident details and keeps information updated in the incident management tool in a timely manner with accurate information.
  • Solves systems and network problems/questions with limited scope and complexity.
  • Applies technical knowledge to oversee high availability IP networks, messaging systems, and Air to Ground data communications equipment and systems.
  • Identifies resolutions of routine technical queries from Collins Aerospace CAS customers and CAS Business Units.
  • Takes guidance from other team members or management to resolve less routine issues.
  • Works with Senior Team Members to resolve moderate to complex issues with critical customer services. May take the lead role in resolving less complex issues.
  • Uses discretion to interpret and apply established processes. Errors could cause prolonged or wider spread failures.
  • Monitors and troubleshoots system performance, troubleshoots, resolves, or escalates network issues.
  • Understands deployment, configuration, and maintenance routines and develops tools to make the process more efficient.
  • Participates in network solutions design and configurations.
  • Analyzes issues and provides customers with guidance to resolve problems
  • Individual job duties may vary.
  • This is a 24 x 7 365 Operation Center which requires working some weekends and holidays.
  • Strong Customer Service skills
  • This position is for DAY Shift 7am-3:30pm EST

Required Qualifications:

  • Network+ Certification
  • Knowledge of TCP/IP networking protocols, computer hardware and software interconnection and interfacing.
  • Knowledge and understanding of ITIL/ITSM concepts and practices.
  • Experience troubleshooting Cisco devices.
  • Experience with HSRP/BGP routing protocols.
  • This position requires AA/AS degree or other 2-year post high school training with a minimum of 1-2 years of relevant experience OR
  • HS Diploma/GED with 2 years of experience

Preferred Qualifications:

  • CCNA Certification
  • Knowledge of Remedy, Netcool, Office 0365, ServiceNow
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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