Account Manager (TPA+)
Salary undisclosed
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Job Description
We are seeking an Account Manager to join our team in the Greater Vancouver Area, Toronto or Kingston.
The Account Manager at Sirius Benefits provides service and support for internal and external clients. They are responsible for managing and retaining an assigned block of business while maintaining excellent service and positive relationships with all our advisors and clients. They mentor, coach and support the development of the Client Services team.
Sirius Benefits, a division of People Corporation, works with small to medium-sized employers across Canada, administering their group employee benefit programs. Learn more about us here!
The Account Manager will:
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected]
We are seeking an Account Manager to join our team in the Greater Vancouver Area, Toronto or Kingston.
The Account Manager at Sirius Benefits provides service and support for internal and external clients. They are responsible for managing and retaining an assigned block of business while maintaining excellent service and positive relationships with all our advisors and clients. They mentor, coach and support the development of the Client Services team.
Sirius Benefits, a division of People Corporation, works with small to medium-sized employers across Canada, administering their group employee benefit programs. Learn more about us here!
The Account Manager will:
- Manage and retain an assigned block of business in relation to plan design, cost containment initiatives and renewals
- Anticipate, recommend solutions and make decisions based on the needs of the client
- Gather and utilize client data to assist in identifying client-focused opportunities
- Build and maintain Advisor relationships and support Plan Administrator relationships
- Thorough knowledge of the client life cycle to manage and retain a block of business
- Ability to multitask, prioritize and manage workloads
- Mentor, coach and support team members and other colleagues (including external)
- 2-4 years previous work experience or equivalent in a similar role such as insurance or group benefits or client services
- 1-2 years post-secondary in relevant field of study
- Good problem solving, decision-making and critical thinking skills
- Good teamwork and collaboration skills
- Good verbal and conflict resolution skills, and very good written and listening skills
- Good analysis ability - demonstrated capability to understand complex contracts
- Flexibility to adapt to a changing environment
- GBA Designation and or Life License
- Computer proficiency, including MS Office: Word, Excel, and databases
- Previous industry and insurance knowledge
- Training in customer service
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected]
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