Telecommunications Analyst - $42 CT - REMOTE (Local to WI)

Job Description:

***Corp to Corp Resumes are accepted.

Location Requirement: Candidates MUST be local to WI or willing to relocate at the candidate's expense prior to starting. This position is mostly remote but will require office visits as needed.

Provides technical assistance in support and preparation of telecom technologies, primarily focused on mobile technology management, deployment, and maintenance. Requires working knowledge of and experience with mobile devices, and desktop technologies including, but not limited to, desktop applications, iPhones, and iPads. Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible, but limited. This is a remote position with office visits at least weekly. Applicants must reside within the State of Wisconsin.

The DOC telecom group manages:

• Telecommunication Company management
• Smart phone support
• Tablet Support
• InTune
• Airwatch
• Apple Business Management
• Video conferencing account management

Minimally qualified applicants must have:

• Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies
• Working knowledge of Networking concepts
• Experience with Cisco phones and infrastructure

Required Skills: 1 5 Years

• Video Conferencing infrastructure and endpoints management
• Mobile device support and Management
• Customer Service
• Working knowledge of iPhones and iPads
• Strong customer service skills
• Ability to work in a fast paced environment

Required soft skills:

• Ability to work independently but in a team environment-
• Able to meet deadlines
• Punctual
• Ability to multi-task and balance their work day
• Ability to troubleshoot complex problems and determine a solution

Desired Skills:

• USCC
• Verizon
• AT&T (FirstNet)
• Zoom
• AirWatch
• Apple Business Management
• Microsoft
• Cisco Webex

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.