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JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
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Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
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  4. Click Websites.
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  2. Click. then Settings.
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  5. Click JavaScript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
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  4. Scroll down and click on JavaScript.
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  1. Go to Settings.
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  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

ServiceNow Practice Director

Salary undisclosed

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Dice
Original
Simplified


<>Position Overview:</>

The ServiceNow Practice Director will be responsible for the overall management and growth of the ServiceNow practice. This role involves strategic planning, operational oversight, and client engagement to ensure successful delivery of ServiceNow solutions. The ideal candidate will have extensive experience in ServiceNow implementation, strong leadership skills, and a deep understanding of IT service management best practices.


<>Key Responsibilities:</>


  • Strategic Leadership:



    • Develop and implement a strategic vision for the ServiceNow practice aligned with the company's goals.

    • Identify market trends, client needs, and opportunities for growth within the ServiceNow ecosystem.




  • Practice Management:



    • Oversee the end-to-end delivery of ServiceNow projects, ensuring quality, timeliness, and budget adherence.

    • Manage resource allocation, project prioritization, and team performance.




  • Client Engagement:



    • Build and maintain strong relationships with clients, understanding their business needs and challenges.

    • Serve as a trusted advisor to clients on ServiceNow best practices and solutions.




  • Team Development:



    • Recruit, mentor, and lead a high-performing team of ServiceNow professionals.

    • Foster a culture of continuous learning and professional development within the practice.




  • Collaboration:



    • Work closely with cross-functional teams to ensure integrated service delivery and alignment with broader business objectives.

    • Collaborate with sales and marketing to promote ServiceNow services and enhance client outreach.




  • Financial Management:



    • Develop and manage the practice budget, ensuring financial targets are met.

    • Monitor project profitability and implement measures to optimize financial performance.




<>Qualifications</>

  • Bachelor's degree in Information Technology, Business Administration, or a related field. MBA preferred.

  • 10+ years of experience in IT service management, with at least 5 years focused on ServiceNow.

  • Proven track record in a leadership role within a consulting or managed services environment.

  • In-depth knowledge of ServiceNow modules (ITSM, ITOM, ITBM, etc.) and implementation methodologies.

  • Strong understanding of ITIL frameworks and best practices.


Certifications:



  • ServiceNow Certified Implementation Specialist or equivalent certifications preferred.



Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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