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SIP Voice Developer-58932

  • Full Time, onsite
  • PRIMUS Global Services Inc.
  • On Site Hybrid, United States of America
Salary undisclosed

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SIP Voice Developer-58932

We have an immediate long-term opportunity with one of our largest clients for a position of SIP Voice Developer to work in Austin,Texas

Requirements

  • Lead the analysis and troubleshooting of call flows, ensuring smooth VoIP/SIP operations.
  • Provide operational support for end-to-end Contact Centre Voice solutions, managing P1/P0 incidents and addressing recurring issues.
  • Identify and implement system and process improvements within the Voice Platform.
  • Develop and maintain voice solutions, including call flow diagrams and VUI design documentation.
  • Collaborate with cross-functional teams to enhance system performance and security.

Qualifications:

  • 5+ years of experience in Voice Engineering and telephony.
  • Proficient in developing voice solutions and documentation.
  • In-depth knowledge of SIP media gateways and Session Border Controllers (Cisco, Acme, SONRibbon).
  • Expertise in network protocols and fundamentals.
  • Bachelor's degree in Computer Science, Engineering, or a related field preferred.
  • Excellent interpersonal, collaboration, and communication skills.

For more information please connect with

Narasimha
PRIMUS Global Services
Direct No:
Phone No: Ext: 267
Email:

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