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Job Description
Job Title: Technology Specialist
Work Location: Onsite 1 day every 2 weeks, typically Wednesdays. Remote the rest of the time. Local Candidates are preferred.
Benefits:
About The Company:
Augusta, ME-based company with 12,000+ employees and $12 billion in sales. Provides justice, transportation, education, economic development, business regulation, and cultural enrichment services. Rated four-star employer on Glassdoor and Indeed.
Company Description Work Location: Onsite 1 day every 2 weeks, typically Wednesdays. Remote the rest of the time. Local Candidates are preferred.
About the Role: As a Tech Specialist, you will be responsible for providing technical support and troubleshooting for our hardware and software systems. You will play a crucial role in ensuring the smooth operation of our technology infrastructure and delivering exceptional customer service.
Key Responsibilities:
- Hardware and Software Troubleshooting: Diagnose and resolve technical issues related to computers, operating systems, and applications.
- Customer Service: Provide timely and effective support to end-users, addressing their technical inquiries and concerns.
- System Administration: Perform routine system maintenance tasks, including software updates, installations, and troubleshooting.
- Remote Support: Utilize remote support tools to diagnose and resolve technical issues efficiently.
- Documentation: Maintain detailed records of all technical support activities for future reference.
- Vendor Liaison: Coordinate with vendors to resolve technical issues and obtain necessary support.
Required Skills and Experience:
- Technical Proficiency: Strong understanding of Windows operating systems and related software applications.
- Troubleshooting Skills: Ability to diagnose and resolve complex technical problems.
- Customer Service Focus: Excellent interpersonal and communication skills to interact effectively with customers.
- Self-motivation: Ability to work independently and take initiative.
- Problem-Solving: Strong analytical and problem-solving skills.
Preferred Skills:
- Experience with network troubleshooting.
- Knowledge of scripting languages (e.g., PowerShell, Bash).
- Certifications in relevant technical areas (e.g., CompTIA A+).
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About The Company:
Augusta, ME-based company with 12,000+ employees and $12 billion in sales. Provides justice, transportation, education, economic development, business regulation, and cultural enrichment services. Rated four-star employer on Glassdoor and Indeed.
Join our team and make a significant impact on our technology infrastructure!
Keywords: Tech Specialist, Technical Support, Troubleshooting, Windows, Hardware, Software, Customer Service, IT Support, System Administration, Remote Support, Problem-Solving, Computer Support, Technical Support Specialist.
#gttjobs #LI-GTT #LI-Hybrid 24-12076
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA s Fastest Growing Staffing Firm: 2023 and 2015
SIA s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA s Fastest Growing Staffing Firm: 2023 and 2015
SIA s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015
Company Description
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website s career page. Just click on this link: https://bit.ly/gttcareers \r\n \r\nAwards\r\n\r\nSIA s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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