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Jobs or company...
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Telecommunications Technician - Unified Communications Specialist

  • Full Time, onsite
  • EXCEL Management Systems Inc
  • On Site, United States of America
Salary undisclosed

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Job Description

Job Description

JOB TITLE: Telecommunications Technician - Unified Communications Specialist

JOB SUMMARY

The Telecommunications Technician - Unified Communications Specialist will be responsible for managing and supporting the full spectrum of analog, digital, and Unified Communications (UC) systems at our customers sites. This role will play a critical part in the transition from on-premises services to a cloud-based environment, ensuring seamless communication operations across enterprise-wide networks, including remote locations.

KEY RESPONSIBILITIES

  • Unified Communications Implementation: Lead the deployment, configuration, and maintenance of UC systems, including migrating existing on-premises services to cloud-based solutions.
  • Voice and Data Communications: Manage and support voice and data communications hardware and software systems, including VOIP, ensuring high availability and reliability across the organization.
  • Network Design & Development: Participate in the design, development, and implementation of communication systems and networks, ensuring they meet current and future business needs.
  • Installation & Maintenance: Oversee the installation, termination, splicing, testing, and certification of fiber optic and copper cabling infrastructure. This includes working within buildings and across local cable plant infrastructures.
  • System Integration: Ensure seamless integration of new communication technologies with existing systems, coordinating with cross-functional teams to achieve project objectives.
  • Troubleshooting & Support: Provide advanced troubleshooting, testing, and repair services for communication systems, including UC platforms, ensuring minimal downtime and disruption.
  • Documentation & Compliance: Maintain accurate documentation of network configurations, changes, and installations. Ensure all work adheres to industry standards, codes, and legal regulations.
  • Customer Engagement: Establish and maintain strong customer relationships by providing expert advice, resolving concerns, and ensuring satisfaction with communication services.

QUALIFICATIONS

  • Experience: Minimum of five (5) years of experience in telecommunications, with a strong focus on UC systems, VOIP, and the migration of on-premises services to cloud environments.
  • Technical Proficiency: Expertise in the installation, configuration, programming, and maintenance of telecommunication hardware, software, and fiber optic/copper cabling.
  • Cloud & UC Knowledge: Extensive knowledge of cloud-based communication platforms and experience in transitioning from on-premises to cloud-based UC solutions.
  • Blueprint & Cable Design: Ability to read and interpret blueprints, cable designs, and technical specifications.
  • Security Compliance: The successful candidate must pass a rigorous background check and be compliant with federal tax requirements, as this role supports IRS offices.

PREFERRED SKILLS

  • Certifications: Relevant certifications in telecommunications, cloud-based UC systems (e.g., Cisco, Microsoft Teams, Zoom), and fiber optics.
  • Project Management: Experience leading projects related to the migration of communication services to the cloud.
  • Continuous Learning: Commitment to staying updated with the latest advancements in telecommunications and cloud technologies through ongoing education and technical publications.
Company Description
www.emsi.com
EXCEL Management Systems, Inc. is a minority-owned small business headquartered in Columbus Ohio that provides Information Technology (IT) solutions and was established in 1989. The company serves clients in the Federal, State, Commercial and Non-Profit sectors.

Company Description

www.emsi.com\r\nEXCEL Management Systems, Inc. is a minority-owned small business headquartered in Columbus Ohio that provides Information Technology (IT) solutions and was established in 1989. The company serves clients in the Federal, State, Commercial and Non-Profit sectors.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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