Epicareer Might not Working Properly
Learn More
O

Network Administrator

Salary undisclosed

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

Job Description

Job Description
Description:

Position Overview

The Network Administrator is primarily a Tier 2 support role with some expanded opportunities and responsibilities. The position is responsible for helpdesk calls / emails / texts and assists in other areas within the IT Department.

Essential Duties and Responsibilities

  • Collaborate in the troubleshooting and resolution of client system issues and network outages.
  • Provide support in a timely and accurate manner through in-person, phone, or email interactions, ensuring effective end-user support as needed.
  • Install, configure, test, maintain, monitor, and troubleshoot a range of network hardware, peripheral devices, printing/scanning devices, presentation equipment, and software to meet required service levels. Continuously develop skills and knowledge in these areas.
  • Set up and maintain Voice over Internet Protocol (VoIP) switches, phones, and related applications.
  • Document desktop infrastructure, specialized applications, and equipment setups.
  • Support server maintenance including troubleshooting, applying patches, deploying updates, and resolving related issues.
  • Oversee backup operations according to schedule and perform tests and restorations to ensure system and data integrity.
  • Contribute to the documentation of systems, modifications, and related issues.
  • Educate and support end-users, and coordinate hardware repair services for printers, phones, and other devices.
  • Manage user accounts including creation, deletion, and overall user account administration.
  • Maintain comprehensive records for each incident and adhere to the incident response plan.
  • Execute additional duties as required.
Requirements:

Required/Preferred Education & Experience

  • High school diploma or equivalent required.
  • Possess or be in the process of obtaining relevant certifications such as CompTIA A+ (220-601 & 220-602), with an associate degree in a related field or active enrollment in such a program preferred. Equivalent combinations of education, training, and experience are also acceptable.
  • Desirable certifications include Network+ and Microsoft Certified Solutions Associate (MCSA).
  • Availability for after-hours work as needed for projects and business demands.
  • Excellent analytical and problem-solving skills with the ability to meet reasonable deadlines.
  • Ability to manage multiple priorities and projects simultaneously.
  • Strong oral, written, and interpersonal communication skills.
  • A robust service-oriented mindset towards all internal and external customers.

Working Environment and Physical Demands

Work is performed in a standard office environment with frequent local travel. Requires the ability to lift files, open filing cabinets and bend or stand as necessary; may regularly require the ability to lift up to 35 lbs. and occasionally lift 80+ lbs. with assistance.

Eligible for company benefits including:

  • Health, dental, and vision coverage, effective the 1st of the month following the date of hire
  • Company paid life insurance and long-term disability
  • Employee paid voluntary benefits such as voluntary life, short-term disability, critical illness, accident, and Legal
  • Participation in the company 401(k) plan with eligibility for the company match after 6 months of service
  • Paid time off (PTO)
  • Company paid holidays

Legal Statements

Offen Petroleum is an at-will, equal opportunity employer.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job