Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Help Desk Analyst

Salary undisclosed

Apply on

Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Job Description

Job Description

We are looking for a dynamic customer service oriented Help Desk Analyst to join our client's IT team. The right candidate has an in-depth knowledge of PC operating systems and configuration, installations, upgrades, problem identification and resolution.

Responsibilities:

  • Providing First Level PC network and technical support to users on routine or non-complex problems on all desktop issues
  • Installing and configuring a Microsoft Windows 10 environment and preparing system installs and application management
  • Supporting MS Office 365
  • Supporting Microsoft Teams environments
  • Supporting Virtual Desktops (VMware)
  • Supporting Adobe Acrobat DC
  • Working within established procedures and methods; prioritizing user requests utilizing a trouble ticket management system
  • Maintaining hardware inventory, asset database and systems documentation
  • Performing timely recognition, isolation, resolution and follow-up of submitted help desk tickets
  • Re-installing/imaging desktops and laptops as needed
  • Installing, configuring, desktop and network printers
  • Assisting with security-related updates or patches
  • Supporting the audio and video infrastructure including configuration and operating audio and video equipment as required for scheduled and ad hoc events
  • Performing other duties as assigned

Requirements:

  • Diploma in Computer Science/Engineering or equivalent experience.
  • 1 to 3 years of experience in a technical support or IT customer service environment.
  • Desktop Hardware knowledge: CPU, memory, power supply, configuring and installing PC hardware, internal modules and general troubleshooting
  • CompTIA certified candidates will be given preference
  • Detailed oriented, superior problem solving and troubleshooting ability
  • Commitment to customer satisfaction through planning follow-up
  • Excellent communication and customer service skills
  • A proven track record of working with users at various ability levels
  • The ability to use good judgment and multi-task within an ever-changing environment
  • Experience in a 247 environment delivering high availability or mission-critical applications
  • A minimum of three years of related work experience preferably in a legal or corporate environment

Perks:

  • Competitive salary
  • Paid vacation
  • Health and dental benefits
  • Flexible work arrangements
If this sounds like the right fit, please click and apply to this posting.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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