Technical IT Lead / Manager
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Job Description
Opportunity
Partnerships 4 Dentists is a DSO (dental service organization) and a sister company of Encore Enterprises, Inc., a diversified real estate company headquartered in Dallas, Texas, with over 600 corporate and project level employees, located throughout the United States. We are seeking a Technical IT Lead / Manager to join our IT team, supporting 38 dental practices we partner with.
About Encore Enterprises
Encore develops, acquires and manages dental practices, multifamily properties, mixed-use complexes, hotels, retail shopping centers, single tenant retail, commercial office buildings, restaurants and residential subdivisions. Since its formation in 1999, Encore has completed over 150+ commercial real estate transactions with a total value over $3.7 Billion that have yielded a blended internal rate of return of 30% to investors.
Position Overview
The Technical IT Manager role will directly report to the Director of IT and will aid in managing a team of six technical professionals and five managed service providers. Handling user escalations, VIP requests, project management, and jump in to assist the team when needed. We support 37+ dental practices across multiple states, in the US. This individual must live in Texas, in or around the DFW (Dallas Fort Worth) area. 25% travel required for projects. Our team supports and manages servers, software, network, security and telecommunications. Room for growth with a great opportunity leverage existing experience or to gain a ton of experience in the healthcare IT field. This position is a hybrid remote position. Support responsibilities are balanced between our local team and various MSP (managed service providers).
Qualification Overview
5+ years of IT experience
3+ years of Project Management experience
2+ Dental IT experience is a plus
Preferred Experience
Dental Practice Management Software: Open Dental, Dentrix, Eaglesoft
Dental Imaging and X-Ray Equipment: Intra-oral cameras, scanners, intra-oral X-Ray devices- Cone Beam, Pano
Dental Imaging Software: EzDenti-I, Dexis, Eaglesoft
Dental X-Ray Sensors: VaTech, Dexis, KAVO, Schick
Windows Server, Citrix Workspace, Dell Hardware, Synology NAS, Backups, Cisco Meraki, Fiber Networks, VOIP Phones
Job Type: Full-time
Pay: Based on experience, range $70k - $90k/yr
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Work Location:
- Remote, Some on site at Plano, TX office and Travel to remote offices.