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IT Sales Manager (Managed Services Provider)

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Job Description

Job Description

Summary

Our client is a well-known, highly successful Managed Service Provider (MSP) with locations in Phoenix, AZ and the Central Coast of CA (Santa Cruz, CA). They are in immediate need of hiring a Regional Sales Manager to play a key role in the growth and expansion of their customer base and revenue. This role is responsible for supporting a team and growing business through sales of IT Managed Services and Unified Communications (UCaaS).

Duties & Responsibilities

  • Grow customer base and new sales of Managed IT Services and UCaaS solutions, by supporting a small team and direct engagement with prospective customers.
  • Build and lead an effective sales team, nurturing their potential and fostering a culture of continuous improvement and collaboration.
  • Meet annual and quarterly sales quotas, ensuring the team is well-equipped to exceed targets.
  • Collaborate with marketing to create targeted campaigns and lead generation initiatives.
  • Develop and maintain territory, team, and individual sales plans and goals.
  • Drive the entire sales cycle from marketing conversion, initial customer engagement to closed sales.
  • Prospect and qualify potential new customers using various direct and indirect methods.
  • Promote the sale of bundled products to ensure the optimal solution for the customer.
  • Develop key accounts and manage customer relationships to foster long-term partnerships.
  • Identify opportunities for upselling and cross-selling various products and services they offer.
  • Maintain a high level of knowledge of IT, Cloud, Networking and Communications to best position their products and services to meet their customers needs.
  • Maintain sufficient knowledge of our customer's businesses to recognize opportunities and be perceived by the customer as a problem solver.
  • Cultivate strong relationships with third party partners that help them deliver full solutions to customers.
  • Create face-to-face presentations and proposals, assist the sales team with building their proposals.
  • Co-present solutions with sales team members to existing and prospective clients.
  • Act in a consultative role to the customer to ensure that we are adding value to their business.
  • Participate in trade shows and other events to prospect for new business in-line with market strategy.
  • Work closely with marketing and product teams to align sales strategies with ongoing developments.
  • Collaborate with our technology experts to understand and communicate the value of our IT, Networking, Cybersecurity, and Unified Communications Products.
  • Monitor and track sales performance, progress, and metrics.
  • Ensure all sales information is current in CRM and maintain dashboards.
  • Prepare and present weekly, monthly and quarterly sales reports.
  • Manage all selling expenses within the established travel & expense budgets.

Qualifications & Requirements

  • 4 years experience in B2B technology sales with a strong, proven record achieving revenue goals.
  • Experience managing and motivating sales teams as well as sales support teams.
  • Bachelors degree preferably in Business or Sales and Marketing, or the equivalent in work experience.
  • Proven leadership abilities, with experience mentoring and developing team members.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
  • Strong customer service orientation, solutions minded, with excellent follow up
  • Proven to establish trust through high integrity, transparency and approachability.
  • Experience structuring, negotiating and executing complex agreements
  • Fundamental understanding of IT service management best practices.
  • Strong knowledge of IT, Networking, Cybersecurity, Internet, Cloud, Communications and UCaaS.
  • Experience and understanding of CRM systems, preferably HubSpot or Salesforce.
  • Proficiency with G-Suite.

Compensation & Benefits

  • Competitive base salary (commensurate of one's experience) plus commissions & bonuses
  • 6 Paid Holidays per year
  • 13 Paid Flex days year, includes sick days
  • 50% of medical plan premium through group coverage - based on half of Kaiser CA base
Employment Type: Full time Location: Phoenix, AZ
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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