Scheduling Coordinator

Job Title: Event Coordinator/Scheduler

Job Type and Location: 12 Months Contract to Permanent role (Fulltime) || 100% Onsite || East Hanover, New Jersey, USA

Summary: We are seeking a highly organized and customer service-oriented Event Coordinator/Scheduler. The ideal candidate will have a corporate and administrative background, be proficient with Microsoft Office Suite, Outlook, and have experience with ServiceNow and SharePoint.

Key Responsibilities:

• Meeting and Event Support: Manage scheduling services for the Meeting and Events Team, and the Collaboration and Conference Team.
• Room Booking: Search for available meeting rooms across all locations and manage rebooking as required. Stay well versed and up to date on the inventory and capabilities of meeting rooms and spaces throughout the estate
• Client Interaction: Maintain a high level of professionalism when interacting with internal and external clients.
• Data Management: Perform timely and professional data entry of conference information, update room profiles as needed, and manage multiple shared mailboxes in relation to scheduling support.
• Conflict Resolution: Provide coordination management and support for scheduling conflicts, gather pertinent information for client escalations and report to management.
• Project Support: Provide support for projects related to scheduling and room booking, assist in process improvement, and provide guidance and support to end-users responsible for self-service meetings.

Client's Requirements:

Primary Focus:

• Experience in the hoteling industry.
• Proven ability in booking spaces and managing meeting arrangements using Outlook.

Key Responsibilities:

• Work on projects related to booking.
• Handle day-to-day events and ensure appropriate space allocation.
• Collaborate with customers to meet their space requirements.

Execution:

• The role involves ensuring effective execution of booking processes and event management.yrs
• A focus on the practical execution of booking-related tasks is crucial.

Additional Considerations:

• Familiarity with hotel management programs is beneficial.
• Entry-level experience in the industry is acceptable.