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Support Services Specialist

  • Full Time, onsite
  • TEKsystems c/o Allegis Group
  • On Site, United States of America
Salary undisclosed

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Description:
analyzing accounts to resolve balance discrepancies.
data entry
posting payments and adjustments
Processing itemized bills from clients.
Verify insurance eligibility.
Inspect bankruptcy notifications.
Accurately process all internal correspondence, account update and placement files in a timely fashion and be able to manage multiple deadlines at the same time.
Be a Subject Matter Expert with internal systems.
Assist with the development of tools that contribute to the efficiency and productivity of the entire Support Service team.
Document and maintain procedures for all tasks.
Support the Client Services team to ensure that The Company is meeting deadlines and deliverables.
Provide summary communications to the Manager of Client Services.
Coordinate, validate, and deliver consumer specific request. (Example: analyzing consumer mail or itemized billings for accuracy and need)
Provide cross training to other client service team members.
Opening the daily mail
General correspondence review
Reviewing itemized statements from client
Reviewing settlement offers for accuracies.
Consumer dispute resolution
Knowledge of credit reporting process

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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