Human Resources Administrative Assistant - Benefits

Job Summary:

At 61st Street Service Corporation, we owe our success to our people and processes. This HR Administrative Assistant for our Benefits Department is a supportive force behind both. This role will provide administrative support to the various office needs, required to keep office activities functioning optimally.

Duties and Responsibilities:

• Process/Monitor terminations of all benefits selections
• Reconciles weekly UHC/Surest Funding invoices.
• Benefits terminations data upload
• Conducts new hire orientation and collects beneficiary enrollments on a bi-weekly basis.
• Performs quality checks of benefits-related data.
• Assists employees regarding benefits claim issues and plan changes.
• Responds to benefits inquiries from employees regarding plan provisions, benefits enrollments, status changes, and other general inquiries.
• Process 401(k) entries for employer contributions and employee deferrals and loans
• Backup for bi-weekly 401k total controls submissions in the plan sponsor website.
• Manage phone calls with professionalism, demonstrating excellent phone etiquette.
• Collaborate with team members to improve operational efficiency and enhance customer satisfaction.

Administrative

• Assists the Benefits Administrator with Service Corp's annual Flu shot campaign and wellness programs.
• Assists with special projects as management requests.
• Assist the Benefits Administrator with various communication needs.
• Manage the Administrators calendars and organize meetings as needed.
• Draft and prepare correspondence, presentations, reports, and other documents as necessary.
• Assist in coordinating office events including creating announcement memos and other benefits correspondence

Other Responsibilities

• Provide exceptional customer service and support to clients and visitors, ensuring a welcoming atmosphere.
• Manage phone calls with professionalism, demonstrating excellent phone etiquette.
• Organize and maintain files, both electronic and paper-based, ensuring easy access to important information.
• Perform general office management tasks such as ordering supplies and maintaining office equipment.
• Collaborate with team members to improve operational efficiency and enhance customer satisfaction.

Skills:

• Excellent customer service skills with a focus on providing support to clients.
• Familiarity with office management practices and procedures.
• Strong organizational skills with attention to detail for maintaining accurate records.
• Ability to work independently as well as part of a team in a dynamic environment
• Attention to detail is a must.
• Strong organizational skills and multitasker
• Effective communication abilities including speaking, writing, and active listening.
• Integrity, discretion, and respect for confidentiality and privacy
• A dedication to preserving information and materials
• Research and critical thinking skills

Qualifications:

Must have a High School Diploma, some college preferred.

Prior experience working in a professional office environment is a must.

Minimum of 2 years of administrative office experience

Must be proficient in All Microsoft applications.