Business Analyst - Client Reporting

About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.
  
  

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

Business Analyst - Client Reporting

As a Business Analyst specializing in Client Reporting & Client Reporting Quality Control, you will play a critical role in ensuring the accuracy, reliability, and overall quality of our client reports. This position requires a keen eye for detail, strong analytical skills, and a thorough understanding of healthcare data and reporting processes. You will work closely with cross-functional teams to identify issues, streamline reporting processes, and deliver actionable insights.

Location: Remote | USA

Key Responsibilities:

• Quality Control: Conduct thorough quality control reviews of client reports to ensure accuracy, completeness, and compliance with industry standards, business rules, and client requirements. Identify and resolve discrepancies and data integrity issues.
• Reporting Analysis: Analyze client reporting requirements and deliverables to ensure alignment with business objectives. Develop and maintain reporting frameworks, templates, and best practices.
• Data Verification: Validate data sources and methodologies to ensure the accuracy of reported metrics. Collaborate with data management and operational teams to resolve data quality issues and improve data collection processes.
• Process Improvement: Identify opportunities for process improvements within the reporting lifecycle. Recommend and implement changes to enhance the efficiency and effectiveness of client reporting.
• Documentation: Maintain comprehensive documentation of reporting processes, quality control procedures, and issue resolution protocols. Ensure that documentation is up-to-date and accessible.
• Stakeholder Collaboration: Work closely with internal teams, including data analysts, IT, and client services, to address reporting concerns and ensure timely resolution of issues. Communicate findings and recommendations clearly to stakeholders.
  
  

Qualifications:

• Education: Bachelor's degree required, preferably in Business Administration, Healthcare Administration, Data Analytics, or a related field. Advanced degree or certifications (e.g., Certified Business Analysis Professional - CBAP) are a plus.
• Experience: Minimum of 3-5 years of experience in business analysis or a similar role, with a focus on quality control and reporting. Experience in the healthcare industry is highly desirable.
• Skills:
• Strong analytical and problem-solving skills with a keen attention to detail.
• Proficiency in data analysis tools (e.g., Excel, SQL, Python, Snowflake) and reporting software.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of healthcare data standards and reporting requirements is a plus.
  

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.