Workday Tenant Management (Release & Deployment Leader)

Key Responsibilities:

Workday Tenant Management:

• Demonstrate in-depth knowledge of Workday tenant management, including configuration, security, and data management.
• Manage tenant accounts, user access, and permissions, ensuring proper maintenance of user profiles.
• Employ strong problem-solving abilities to troubleshoot and resolve tenant-related issues.
• Communicate effectively with all stakeholders to keep them informed about changes, updates, and best practices.
• Maintain data integrity within the Workday system, ensuring accuracy, consistency, and compliance.
• Show adaptability in change management, staying responsive to the evolving needs of the Workday Platform.

Product Support:

• Provide support to Product Owners, through the full project lifecycle, from initial implementation to ongoing enhancements / optimizations, addressing and resolving issues related to the deployment of solutions on Workday Platform.
• Develop a deep understanding of HR / Financial business processes and their technical integration with Workday functionalities.
• Ensures appropriate quality of testing of the solution(s) design has been achieved E2E, in a production like environment, prior to deployment.
• Develop and facilitate the process for M&A, onboarding new acquisitions to the Workday Platform and broader BackOffice ecosystem.

IT Governance / Risk framework

• Establishing and maintaining a governance structure that aligns IT strategy with business objectives.
• Informing the development and implementation of policies, procedures, controls, and metrics to manage IT risks effectively.
• Implementing controls and safeguards to mitigate identified risks and regularly monitoring their effectiveness.
• Investing in continuous improvement of the IT governance framework to adapt to the evolving technological landscape and emerging threats.
• Release and Deployment - Ensure that solution design follows the established IT governance framework for deployment with required documentation

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