Marketing Communications Consultant - Minnetonka, MN

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

You will play a critical role in rallying our internal and external Medicare stakeholders around our mission to help people live healthier lives and to help make the health system work better for everyone. You'll work within Government Programs Sales Strategy and Experience team to support communications to our 95K+ external field agents and 2,400 internal employees in a role that includes field communications, project management, client relationship management and analysis. You will play a key role in executing high-impact programs and communications that advance engagement across several key initiatives.

This position requires a highly motivated, self-sufficient individual who can effectively interact with a range of stakeholders, including senior leaders, and quickly develop an in-depth understanding of Government Program's sales initiatives, priorities and programs. Essential qualities for success in this position include a collaborative nature, uncompromising eye for quality, exceptional writing skills, strong interpersonal skills, superior organizational skills, program management skills, resourcefulness, the flexibility to adapt effectively and quickly to changing priorities and a willingness to dive in and execute on plans.

Primary Responsibilities:

• Develop and execute communications plans as needed to support business goals in addition to engaging and motivating field agents
• Draft, edit and distribute communications targeted to field agents, including articles, emails, executive communications, videos, presentations, event-related communications, intranet content, etc.
• Manage communications for assigned region to support regional leaders. Develop relationships with market leadership to understand market dynamics and priorities
• Executive communication support as assigned, including script writing and written messages
• Monitor feedback on published content and identify opportunities to improve communications based on research and data
• Support efforts to collect, analyze and report on various internal data (qualitative and quantitative) to drive improvements and increased effectiveness (surveys, tailored metrics for tactics and channels, etc.)
• Provide ad hoc input and support on specialized communications issues
• Support innovations and enhancements to field agent communications, programs and platforms
• Maintain understanding of industry to help inform communications strategy and planning
• Serve as a trusted partner and work effectively with colleagues across the enterprise, adding value and driving projects to achieve goals

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience that includes:
  • Communications, marketing, public relations, employee engagement, or business management
  • Account management and relationship development assessing and interpreting client needs and requirements
  • Presenting to groups and teams
  • Content creation across multiple channels
  • Experience in developing content tailored to specific audiences and channels (digital, print, social, verbal)
• Experience working with discipline and urgency
• Experience managing multiple projects
• Intermediate or higher level of proficiency in Microsoft Office suite (PowerPoint, Word, Excel, SharePoint, Teams)

Preferred Qualifications:

• Experience in the health care industry
• Experience in building and executing initiatives in a corporate setting (or in consultation with corporations)
• Experience with video and digital communications
• Knowledge and / or use of Associated Press Stylebook
• Ability to be flexible and work with ambiguity Excellent writing and editing skills with proven track record of executing campaigns and tactics
• Excellent project management skills including development of strategic initiatives, active management and execution

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.