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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Success Project Manager

Salary undisclosed

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Company Overview

Vivid Impact has been at the forefront of the graphic communications industry for over 40 years, transitioning from a small commercial printing service to a pioneering full-service graphic communications company. With a team of over 300 members, we have established a global presence and are committed to delivering excellence through innovative creative technology, print solutions, and unparalleled customer service.

Shift Details

1st Shift: Monday to Friday, 8:00 AM to 5:00 PM.

Job Purpose

The Customer Success Project Manager will oversee and manage all ongoing jobs for assigned customers, acting as the primary point of contact and ensuring effective communication and project delivery. This role blends the functions of a project manager, account manager, and product expert to provide stellar client service and operational success.

Primary Roles And Responsibilities
  • Gather and interpret customer specifications to estimate and quote jobs accurately.
  • Manage the production of all assigned customer jobs, including digital storefront orders.
  • Ensure timely updates and management of job schedules to maintain accuracy.
  • Facilitate all customer communications related to job specifics such as artwork approval, production issues, and schedules.
  • Oversee administrative status of each project in Epace, ensuring seamless progress.
  • Handle customer billing submissions to the accounting department for all projects.
  • Collaborate with team leads and the area leader to enhance and optimize processes.
  • Monitor key performance indicators relevant to the role, aiming for improved efficiency and revenue growth.
  • Continuously update and refine the customer job product catalog to expedite the estimating process.
  • Utilize digital storefront platforms for efficient customer order entry.
  • Demonstrate effective problem-solving skills and maintain high standards of professionalism and respect across the organization.

Qualifications
  • Bachelor's degree in Business Administration, Project Management, or related field; or equivalent professional experience.
  • Strong technological proficiency, particularly in MS Excel, Smartsheet, and preferably EFI Epace.
  • Solid track record in client success and project management.
  • Excellent customer service ethos, with superior verbal and written communication skills.
  • A strong propensity for embracing technology, automation, and continuous improvement.

Vivid Impact provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Posted by ApplicantPro
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